Car Craft Auto Body Chesterfield
47 Caprice Drive, Chesterfield, Missouri, United States
About the Car Craft Auto Body Chesterfield
Car Craft Auto Body Chesterfield is a premier car repair institution located at 47 Caprice Drive in Chesterfield, Missouri. With a focus on standard domestic and foreign vehicle repairs, our team of 22 employees is dedicated to getting your vehicle back on the road quickly and efficiently. In 2013, we expanded to include a second building specifically for aluminum and luxury repairs, making us a leader in the industry. Our commitment to training and education is demonstrated by our 17 OEM certifications, ASE certifications, and I-Car Gold status. Additionally, our aluminum/luxury building has obtained certifications and manufacturer training with top brands such as Tesla, Maserati, Porsche, and more. Visit us at Car Craft Auto Body Chesterfield for all your car repair needs.
Photos of Car Craft Auto Body Chesterfield
47 Caprice Dr, Chesterfield, MO 63005, United States
Opening hours of Car Craft Auto Body Chesterfield
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Car Craft Auto Body Chesterfield
"After my car spent 2 and a half months in their shop for an insurance claim, I returned to pick it up only to find the windshield partially cracked. Upon questioning, the technician mentioned that someone had informed me of a small chip found under the wiper, which I had not noticed. They proposed changing the glass but mentioned that insurance wouldn't cover it. Considering it a minor issue at the time, I opted not to delay further in picking up my car. However, upon retrieving it, I was shocked to discover a significant crack on the windshield. Carcraft had possession of my car for the entire duration and bears responsibility for any occurrences during that time. They documented the condition of the car upon drop-off, and there were no cracks visible in those photos. The technician attributed the crack to cold weather conditions.. Not recommending this place ."
"I was quoted a 4 day repair time (they had a 3 week lead time to order any necessary parts). I happened to drive by 2 days after dropping off my car and it hadn’t been touched. After 7 days of no communication I called, but you can never get anyone on the phone. Don’t bother trying to leave a message, as the mailbox is always full. After 10 days I finally called repeatedly until someone picked up only to be told it would be another week or more. When I informed them I needed my car to go out of town the next week, they told me too bad, it’s torn apart. This is all for a minor fender bender to the front bumper. Their communication is the worst I’ve ever seen and it’s matched by their indifference."
"I had my Tesla repaired for fender bender damage. Definitely didn't want to deal with it but they did a great job! They kept me up-to-date with need to know info. They handled the insurance company with the extra parts that were needed. Everything worked out perfect. They first said about a month and it ended up taking longer but that's because the insurance company wrote the estimate short so it was expected. Not Car Craft's fault. I'm just glad my car looks new again!! Thank youuuuuu!!"
"I had them repair my Tesla as part of an insurance claim. They were supposed to have the car for 4-5 days. On the 6th day, I asked for a status as I had heard nothing. I was told parts were ordered and would not be in for weeks. I stated I wanted to pick my car up multiple times as it was drivable when I dropped it off (dent in the hood/no mechanical issues). 3 requests of what was going on and wanting to pick my car up were completely ignored. Finally, when they did reply, they ignored my request to get my car and blamed the insurance company for not approving additional repairs right away. However, my insurance company showed me it was approved the day it was submitted. After that, I again stated I wanted to pick my car up as the insurance would not pay for a rental that long. I was again ignored. Fast forward 24 days and I finally get Abigail, the manager, on the phone, and she was horrible to deal with. She had no idea what was going on with my car or why no one had replied to me for so long. I finally picked it up and they had let the battery run down to 22%. They also left the key to the car sitting on the top of the center console for anyone to see. The overwhelming majority of this was via email, which I am happy to provide to anyone that asks."
"These guys did an amazing job on my 2015 Toyota 4Runner. I was involved in a single car accident and had quite a bit of damage on the passenger side of the vehicle. I used them since they were a Geico recommended repair facility. My vehicle was only in the shop for one week, and when I went to pick it up it looked as good as the day I drove it off the lot. I would recommend these guys to anyone, and God forbid I have another accident in the future I know where I'll be getting the body work on my vehicle done."
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