Jim Trenary Automotive Group

"Wish I had never bought a warranty. The service dept. Personnel are some of the most rude, unfriendly people who seem to hate their own existence ."

"I wish my salesperson would take care of my problems.Paul is not getting it done for me even after I talked to the Used car sales Manager. Its been two weeks and things are still not taken care of."

"Get your emissions done here and check out tires while your there. Some good deals going on."

"Dropped off my 1.5 year old Chevy Trax with a battery warning light on a Tuesday evening, took 3 days to "diagnose" and replace the battery under warranty. The reply from the service advocate was that "everyone wants their car back." There has to be a better way to get the quick fixes in and out and be more productive. Fixing my car took less than an hour and they had my car majority of the business week."

"Had a 10a.m. appointment and after two days and at least 4 phone calls to them, they still had not looked at my car. When I told them I'd be up to pick it up, they told me they were 24-48 hours behind (though mine was longer than that), they were short handed and had trouble getting parts. Those aren't my problem. If they are that backlogged, they should stop making appointments they can't keep. No one can afford to be without their car that long. I will not use them again. As it turned out, I found another company that ran the diagnostics for less than half the price that I was quoted here, and I got my car back fixed the same day."