McDonald's,

11801 West 63rd Street, Shawnee, KS 66203

"Terrible customer service going in today, stood in the lobby for 10 mins, no one came out to take out our order and when a girl did come to the register she completely ignored us standing there even while my kids were asking her if they had the shamrock shake. She just stared at the register as if we weren’t standing there and kids weren’t asking her a question, so we left and went to the McDonald’s by Walmart and had excellent service there! I’ll not ever go back to this location."

"Went for ice cream cones and the lobby was trashed. I told the person at the register and they didn’t seem to care. Many other guests were complaining as well about the uncleanliness. The staff only wiped tables down for people who requested then continued to stand around and talk."

"It's ra r e to get hot fries anymore that's what I want but now they are usually closer to cold and already getting hard and spongy to eat. No one cares how the food is that they are serving. Nobody cares what they serve to someone isn't going to make a place have good food. Even if food was good those types will ruin it. Get more personable staff and maybe serve hot fries and burgers not ones sitting around awhile. It's getting SAd and price is too expensive the quality of food is horrible but now we pay a minimum of 10 dollars for a single meal that's gross now anyways. They need to get better work ethics throughout the entire company"

"I thought this was 24hrs, but at 4:20am. 3 cars were not served. If the two guys working were on break maybe a sign would help. I took their pictures, but that doesn't really help. Sunday May 4th 2023. Maybe it's not 24hrs??. I am from out of town. I assume the 2 other cars were from this area. If it is 24hr store busted!!!!"