A1 Auto Service & Repair 402 Northeast Towncenter, Bella Vista, AR 72714

"Took my vehicle in for a loose connection in the wiring and the starter going out. Several weeks later, they told me the engine was seized and they were nice enough to offer to buy the vehicle from me. I Asked what did you mean the engine is blown the owner said no “turney wurney, wonking tonking”. I thought this was pretty strange that they were even looking at the motor over an electrical and starter issue. So I drove down and asked them to show me how they knew the motor was blown. So they put a wrench on the crank and before our very eyes is able to turn the motor, but still keeps of the charade that the motor is still toast and that it was probably seized the other day and not now . Of course the guy that looked at the truck originally is not there. So we bump on the starter with a pipe and then it tries to start. And he still keeps up the story that the motor seized up . He offers to put a new starter in, I tell him I don’t feel comfortable doin that after what all has happened and that there is no way the motor seized up a couple of days ago and is magically better now. I tell him I want my 100 bucks back for having it towed , he declines and whiles off the diagnostic fees. ( I had diagnosed the vehicle,) they misdiagnosed it, said it was trash and then tried to buy and older nice truck from me for next to nothing. He said I wasn’t allowing him to fix it, I replied that surely he had to understand why I can’t let them touch my vehicle any more. He agreed to give me half of my tow money back if I had the starter replaced and drove the vehicle back to his business so he could make sure the motor hadn’t been replaced.. AnywayI had the vehicle towed home put a new starter in it and fix the ground wire and now I’m driving around and he did give me half my tow money back. I’m so glad I know just enough about cars to not be swindled out of my vehicle. I hate leaving someone a negative review but this is what happened."

"Great service, and have always taken good care of our vehicles."

"I bought a 2017 Nissan used 3 yrs ago and I asked Robby (owner) to check the brakes. He told me that I still have miles to go before replacement. I was pleased and surprised. Most auto repair places would have told me that my car needed brakes. But not this place. Very honest and efficient. My car will only see A1 Auto Service from this point on. Thank you Robby."

"Very knowledgeable, friendly and reasonable considering today prices. They do what you want, check your top to bottom. Take the time to explain what they checked. What needs to keep an eye on, what your warranty recommends, what is safe to wait to repair. Also what you should do in the near future. It's the only shop I use and hope they are there for a long time."