Kansas City Dental Works - John Humphrey Jr DDS LLC

"As I leave a summation here of what our experience was at KC Dental Works, know that I share our story in hopes of protecting & sparing other families from the experience we went through. Also be aware that our case is not unique- we know other families treated by Dr. John Humphrey with very similar experiences: I have taken my kids to Dr. Humphrey for the entirety of their childhood lives (4 & 5yo). I followed the directions given by him- toothpaste recommendations, floss and even ozone therapies for my older child. He filled several cavities in my older child's mouth over the course of her 4th and 5th years (even re-did some because they fell out). In October of 2022, we went in for a routine cleaning and were told my oldest child (5yo) had two new cavities (we are on fillings number 6 & 7 at this point) and that he would see us back in 5 months (!) to fill them. Two weeks later, part of one of her teeth fell completely off. I texted the office immediately that evening and got a response in the morning from the front desk explaining that he didn't have time to see us for another 5 months, so we would have to go elsewhere. So, mortified that our "trusted" dentist wouldn't see my 5yo daughter with an urgent dental issue, I reached out to numerous pediatric dentists in the area and made appointments over the next several days. We then found out that Dr. Humphrey had missed NINE cavities in my child's mouth- nine. She was sitting there with 11 decaying teeth in her mouth and he was willing to have her wait 5 months before filling the two that he had found. All of the pediatric dentists that we consulted told me that they could see the cavities with the naked eye and only needed Xray's to view the extent of decay. Subsequent to Dr. Humphrey's expansive negligence, my 5yo daughter needed urgent oral surgery, requiring general anesthesia, 8 crowns and several fillings, amounting to $7,000+ worth of work. In addition, my younger child also had the beginnings of 4 cavities which were promptly and appropriately taken care of at our new dentist's office- 4 cavities that Dr. Humphrey did not find just two months prior. Once a child has a small amount of decay in their mouth, it spreads like wildfire, so you need a dentist who is thorough, discerning, and proactive. Dr. John Humphrey is absent of any of these traits. Please take our traumatic experience and use it to guide you - don't leave your child's (or your own) mouth in the hands of KC Dental Works. I, too, thought I was doing the best thing, looking for a holistic dentist in Kansas City. But in doing so and trusting Dr. Humphrey, more damage has been caused than I could have ever imagined."

"We had an excellent experience at this practice. Our little one had a tongue and lip tie treated. Dr. Humphrey and his team are kind, courteous and take the time to make sure you are well taken care of during your visit. 10/10 recommend."

"Dr. Humphrey was wonderful! My baby is feeding much better and way less fussy now with her posterior tongue tie cut by him! I’d highly recommend this place and Doctor!"

"Best dentist in KC!!!! Dr. Humphrey and his entire staff are amazing- 10/10 service every single time you call and are in the office. I’ve had some emergency issues come up and Dr. Humphrey and his team fit me in his very busy schedule and helped me through those issues. He is quick, professional, kind and he does his absolute best to keep you out of pain for whatever you’re in for. His laid back, easy going, and compassionate demeanor takes the anxiety out of going to the dentist, which is hard to do. I’ve been his patient for the last 5 years or so and will be until he retires! As a bonus- he practices non-toxic dentistry which is rare!!"

"Dr Humphrey is one of the most caring, clear and kind humans (and Dentist) I've ever working with. He is highly educated, takes time and thought to building a MOST appropriate treatment plan and produces a high quality outcome. The kindest and best in the area. He is fabulous with kids and his hygienists are so good too! Go here :)"