Jiffy Lube 1010 North 78th Street, Kansas City, KS 66112

"Came at 7:30 to make sure I was fast in line. They DID NOT open promptly at 8am although I seen two workers inside walking around. Showed the lady my coupon she said she doesn’t think it works even though I got it from the Jiffy Lube website. I asked her could she figure it out for sure (because thinking and knowing or two different things and I wanted to know before we got started). She seemed annoyed and claimed she used it before and it’s not valid and told me to look for the store directly. I asked her could she just advise me of what coupons they have active since clearly the website can have corona that don’t apply. Again she seemed annoyed and told me I just need to look it up (but that’s what I did to begin with and she said the coupon wasn’t valid, so now this is where customer needs to happen). After some back and forth I decided to leave because poor service. The store should know what coupons they have available and make them available to the customer upon asking without trying to fish the internet for them. I won’t be taking my cars back."

"The wait was a tad long, but once I received the service it was worth the wait. I did not know that they were gonna check my engine air filter which I'm glad they did, it was dirty! Julie asked me if I would like to keep it or get it replaced. I asked her to replace it. I'm also happy that a woman works here. She can help other women understand that there is more to just getting your oil changed. I then talked to Julie about the advertisement for the transmission. She informed me that it's similar to exchanging out the fluid like oil. I told her that I may come back this weekend to do that since I had to get back to work. I would like to thank the worker who actually did the oil change. He was fast and efficient. I will most definitely be a return customer. P.S. I found out about you through my daughter LaShae Smith. She came there first! ✨"

"Patrick made it a wonderful experience from start to finish. I was greeted with a warm and friendly smile. The wait was minimal and the service was outstanding. I moved over to this area not long ago and am so glad I decided to give you all a try. You have a new regular now! I’ll 100% be back. Thank you for your time, the smiles, and the quality service."

"Quick and professional. I usually change my own oil, but my garage is full and I was way over due. The price seemed a little high to me, but worth it for the convenience. My oil and filter is about $62, which means I paid about $55 for labor and the convenience. Not bad."

"The staff were very nice and even informed me that my coolant was pretty low. Normally I have issues getting my oil changed and always try to get up charged on things that are not even necessary at the time. I will definitely be a returning customer. Thank you for treating me like a person and explaining things to me that I may not have understood."