GM & Sons Service Center 3156 East Sunshine Street, Springfield, MO 65804

"The people who work here are very kind and they were quick with the service. They did an inspection for me and passed me no problem. I’m thinking of coming in for a future repair with them."

"I've been a customer here for several years. Nothing but quality service and fair prices."

"Took them A MONTH to diagnose my bmw 335i. Then they told me they can’t even fix it cause it has mods! Lady at the front desk was extremely rude and told me she would call me back and never did. It even got to the point she was ignoring my mom’s phone calls. Highly do not recommend this place. If your looking for a good mechanic go to exclusive auto out in ozark they won’t disappoint"

"Lady at the front desk yelled at me every time I called in to see how my car was doing. Said they'd "Look at it today" for 5 days in a row and never did. She lied. She yelled at customers. It's not worth it to do business with them at all because of her."

"For background, I am 9 months pregnant, literally can go into labor at any time and have a one year old son. The car in the shop? Our only car. We (my son and I) were going to go do grocery shopping when my car overheated and I was completely unable to get it to cool down. My 1 year old was also fed up and upset with the situation. So I had my car towed to this mechanic. It was about 4 in the afternoon, we were all hot and unhappy so I didn't get to call to give them my info or anything. We call first thing the next morning to make sure they have our information and the woman at the front almost immediately was snapping at us for not giving her our information earlier. Which was literally what we were calling to do. We were told our car could get looked at that day or early the next morning. Awesome! So we call later the next day and they still haven't looked at our car, which is fine. But the lady is still short and kind of rude to us. We're told the car would be looked at that day, or AT THE LATEST, would be looked at next Monday. So we think, oh the car could still be looked at tomorrow! (It was Thursday at the time) So Friday we call, and see what's going on with the car. We are welcomed with a long, rude lecture about how mechanics work and how we were told that no mechanic would be in today(which never happened) and we're completely unreasonable for calling. She was yelling at us over the phone when we had been nothing but polite. We were constantly met with rude, snarky comebacks, and never once were given a straight answer about our car. Then yelled at when we tried to get information. We went to pick up our car and now are working on fixing it ourselves. This place is not worth the bullying or extra work. You better make sure you have an extra running car and ample time where you won't need the vehicle you take in. Also be prepared to be berated and bullied by the front office staff."