McDonald's

"Never again! I stopped in just for 2 SMALL fries and it was over 6.00 and they were soggy and not worth eating in my opinion. I can buy 2 regular 3lb bags and make my own for less!"

"The manger followed us out into the parking lot to yell at us for waiting on our meal, what kind of place is this?? Now I know that the Grove McDonalds is never the best I get that but it’s never been bad enough for me to feel compelled to review them until tonight as I genuinely couldn’t believe the service and the way my fiancé and I were treated by the manager working tonight was absolutely appalling. We waited over 15 minutes in the car for our app order that we normally do every few weeks and pull up, get our food then go without much issue but tonight we had waited so long that the app took our timer and order away assuming that we had already received it so we went inside to ask if our order was done. We were then told that they didn’t know they even had anyone waiting in their car outside even though I could show them my entire receipt on my phone and we even saw our exact drinks with our order number on it being placed behind the lady talking to us, she then ignored us to take a order outside and so when the next kid came up and we asked for help from him he argued with us over our order even though again, you can see our name and order number on the board as well as on my phone and on the orders being placed in the back by his fellow coworkers so our order was just sitting getting cold as we stared at it with the employee telling us we’d have to pay for another order?? We were a bit shocked but finally received our order by the manager on duty tonight who had ignored us the entire time before this but came up to say he gave us free apple pies for our wait? We didn’t need that and although it was kind we still didn’t receive our drinks from him that were sitting on the counter behind him, he claimed we didn’t have drinks until he read the order receipts taped to our bags he was giving us and finally handed us the very watered down drinks but upon leaving he had decided to follow my fiancé and me into the parking lot and yell at us? I don’t understand why this manager felt the need to call after us and cuss at us until we left, is this who McDonald’s wants managing their stores? If I was alone picking up my order without my fiancé tonight and he followed me out into the parking lot then I really would’ve felt threatened so I’m happy my fiancé was there as I have never had such a poor experience with a manager before. If he thought we had said something then we’re sorry he misheard us saying thank you or something upon leaving but this manager has no right to make us feel so uncomfortable and unwanted in this McDonald’s just for waiting on our food when we didn’t even complain about the two workers who fought with us about our order even though it was behind them but this manager felt the need to walk outside and use cuss words at us until we left? I guess he was having a bad night but this is no way to treat customers, I couldn’t believe it."

"There was not enough staff. Most were taking care of the drive thru and this was hectic. I waited inside for around 30 minutes and finally went up to the counter and waited another 10 minutes on a simple order. This was around 7:30 pm. Not blaming the workers!! They were simply understaffed."

"By far the worst McDonald's I've been to. The last three times I've been there with the grandkids have been bad. Once we waited 45 minutes for our food, couldn't leave because they already took our money. Then on Halloween we went and wanted the trick or treat buckets. A worker walked in with a stack of them then we were told they were out of them! Then today the workers wouldn't even acknowledge that we were standing there for almost 10 minutes and never got waited on. We walked out and went to Braums."

"Order is always wrong when going through drive through.. Frys are cold and my family of 6 had to share 2 napkins... I always have to go back in and fix my order and ask for hot Frys not cold waxy ones..."