Days Inn by Wyndham Butler

"DO NOT DO IT! BED BUGS & MOLD. I would give these rooms a NEGATIVE 5, we were afraid to even sit on the beds & never brought in any luggage. We kept our stuff in plastic bags just in case. This is the only hotel in the town, and I couldn't drive any further. Checked into first room, I knew it was gonna be bad when I opened the side entrance and could smell mildew. Then when I got to the room.... BUGS GALORE! I was in shock. I went to the front desk and asked for my money back and told them about the BUGS...he tried to act shocked by what I was saying, but I made him come to the room with me and tell me those weren't BUGS! He said they just had the building sprayed and there was a room upstairs that had just been professionally cleaned and had not been rented out yet. It was better, but still scary."

"I stayed here in room 208 for a work trip and was tore up by bed bugs. I am 100 percent sure it was bed it’s due to my experience overseas with them and me being a former Medic. Had to immediately segregate all my clothing/luggage I brought with me and wash it at a laundromat so as to ensure I didn’t infect my own house with bedbugs."

"Your staff Alex dedication to enforcing these measures was particularly commendable. I observed rigorous cleaning routines in progress, and the use of personal protective equipment by your team instilled confidence in the overall safety of the hotel."

"We arrived at the hotel to be told to take the stairs to our room on the 2nd floor. I explained to the man that I was disabled and would not be able to get my bags up the stairs and would need to be on the first floor. He scolded me for not requesting a handicap room in booking (though I don’t need a handicap room, I just need an elevator like every hotel I’ve ever been in has) eventually he found me a room on the first floor, complaining regularly that he had to make the exception. We didn’t stay at the hotel too much, just to shower and sleep mostly. For two days, housekeeping did not come to our room. I did have the do not disturb sign out one morning, but had removed it while housekeeping was still there. The second day, I made sure to not have the sign out, and housekeeping still did not come. On Wednesday 22 November, I noticed a (probably dead) roach on the floor in the bathroom. I told the man at the front desk that housekeeping didn’t come and he blamed me, saying my do not disturb sign was probably out, which it was not. I also mentioned the roach on the floor, and he blamed the plumbing, that they sometimes get in through there and it’s just the bathroom. Another man, much more kind than the one who is normally there was very helpful. He apologized, sprayed the bathroom with roach stuff and took out the trash, and offered to do a full room cleaning, but I said the trash was fine - to at least not attract more bugs. This same day, my son and I also noticed little bites all over our bodies, where our pajamas didn’t cover. I didn’t think too much about it at the time. I came back to the hotel that evening and saw a live baby roach on the nightstand. I went to let the front desk know and they offered to move me into a room upstairs, but I’m still disabled and cannot do the stairs. I told him no that I just wanted out of the infested hotel. the hotel only offered me 2 days refund - but it was 3 nights that were taken off the booking. So I, a disabled vet, and my 9 year old son had nowhere to sleep on our vacation. As we were discussing sleeping in the car, a relative at least allowed us to sleep at their home. As I packed my stuff up in the hotel, I saw so many more roaches and realized how bad the infestation was. Because of that, I had to throw away my luggage and food, take all my clothes to the laundry mat, sanitize my rental car and place roach traps in the car in a fear that I had spread them through luggage and clothing in the hotel. Roaches were in the nightstand, dresser, bathroom, as well as on the door of the room. Do not stay here. They definitely have roaches, and I’m fairly certain bed bugs as well because of the bites all over my son and I. I have included photos of the bites and some of the roaches, to include the one right on the door of the room."

"First smelled very strong of cat urine. Was moved to different room. It smelled better, but the toilet ran all night. Hall smelled of cigarette smoke. However, all is not bad - the night manager was pleasant and worked to get us into the second room"