Mitchem Tire,

5558 Gretna Rd, Branson, MO 65616, United States

"I was very very impressed with Mitchem Tire Branson! I had a nail/rock lodged in my tire and was not repairable. Salesman offered a new tire at a very fair price, and fast and friendly service. Jason Mitchell, you saved my vacation!!! The friendly, prompt service, and quality of service from your team goes a long way. Thank you Thank you!"

"Horrible! More details due to there really unprofessional responce. I had my front right tire patched, two days ago and now my car is shaking and it didnt do this when I brought it in...strange. Michem say it's due to a separation from the wheel on that same tire now that was only needing a patch two days ago. After they tried to con me into paying a ridiculously amount of money for 4 new tires and not able to just replace the one I refused services there. I am taking my business and car somewhere else. At the other place now and they say it's not a separation at all and it was due to them lacking the knowledge on how to balance my tires after patching it on Satirday. I have my tire back on and running smooth now no thanks to Michem."

"Had a great experience with them today. They changed my oil and and checked if I wanted my air filter changed, which it needed to be changed pretty badly. They didn't upsell anything I didn't need. They were so kind, quick and reasonably priced."

"I tried to call to make an appointment, they said they are first come first serve, so I showed up at 3 on a Monday to get an oil change and an inspection. I was turned away because they didn’t have enough time, so I came back on Friday at 2:30, earliest I could get there, and when I told him I was back to get an oil change and an inspection he just stood there shaking his head at me and was pissed because I needed work done. He said that I would be waiting awhile, and I said that’s fine I have got to get this done. He then told me even if I sat there and waited, if it got to 4:30 that he would turn me away. I said excuse me?!? I need to get this done and this is my second time trying to get my car in. He said, “You can’t be pissed at me that we are busy.” I said no, I’m pissed because there is no customer service anymore. He then told me to get out and leave. So, I said fine….i will not be back. This is ridiculous behavior of a business owner. If you are that busy, then hire more employees, or do what the rest of us do and work late. If I turned guests away because I didn’t want to do the work, I would be fired. Get with it, Mitchem tire! **Edited to respond to the owner response…. I did not in anyway demand to be moved in front of other people. I simply said that I would wait for my car to get in. You did not want to have to work past 5:00, so you told me that even if I waited, if it got past 4:30 that you would turn me away. Please stop lying about the situation. That just makes you look even worse. I do not appreciate you trying to slander me after your poor customer service today. There was another lady sitting in there who I know could hear the conversation very clearly. I did not in anyway try to cut in front of her or anyone else. I just wanted my oil changed and an inspection, which you said you only had one guy working on that today, and that there was another truck on back that needed to be done as well. I would have waited until you decided that you would turn me away at 4:30 if you could not get it in before that. Best wishes to you and your business."