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McCarthy Chevrolet GMC
1550 West Arrow Street, Marshall, Missouri, United States
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About the McCarthy Chevrolet GMC
McCarthy Chevrolet GMC is a quality GM dealership located at 1550 West Arrow Street in Marshall, Missouri. As a trusted car dealer in the area, we offer a wide range of new and used vehicles for sale, as well as car repair services and financing options. Our knowledgeable staff is dedicated to providing exceptional customer service and helping you find the perfect vehicle to suit your needs. Visit McCarthy Chevrolet GMC today for all of your automotive needs.
Photos of McCarthy Chevrolet GMC
1550 W Arrow St, Marshall, MO 65340, United States
Opening hours of McCarthy Chevrolet GMC
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 16:00
Sunday:
Day off
Reviews of McCarthy Chevrolet GMC
"Having dealt with McCarthy on prior purchases everything went smoothly. Thanks to Jermiah in parts department for his recommendation on the Trailblazer which is what got me over to look to begin with!!"
"I've been here several times for service on a 2007 HHR. The problems are always reaolved and in a timely manner. Recently had a taillight out and they took me in without an appointment and had me out in just over 35 min. Good place."
"The actual work done on my vehicle is so clouded by my experience at the register, that I can’t rate the work done! I was hit with the new 3% charge for credit cards, which I understand but was frustrating and I like to avoid it if possible and if I know in advance, I plan accordingly. Anyway, I said to the person behind the counter, which was the same person that was working in the service department ( they must multi task there!) that I might have cash a or check book in my truck, which by that time had been moved outside, but I didn’t know for sure or I could run home and grab a check book and drop a check back by as I only live a couple of miles from dealership. I was told that no one is allowed to leave without paying the bill. Since she didn’t tell me that I could leave to check for money in my truck and was intent on charging my credit card, I had no other choice but to pay with a credit card and the 3 %. I’m not a deadbeat and wasn’t trying to avoid paying. After I got in my truck I found more than enough cash to cover my bill along with a checkbook in my console. I can’t begin to describe how frustrated I was. This experience has left a bad taste in my mouth and I doubt that I will return to the dealership for future work. Rick Ball Chevrolet isn’t that far away and has treated me well in the past. I would recommend them."
"Got my oil changed last week, had a great experience. The shop was well kept and free of clutter. Staff/techs were very nice and professional. My truck was done way faster than expected and they even pulled it up front for me. I believe the managers name is Damon, he seems genuine and honest. Will be back for more work."
"I've never been taken advantage of by a shop so badly. I was working out of town when I had some computer issues with my car. I brought my vehicle here and they charged me to let them vandalize it. I have a Chevy Malibu, it was my everyday day driver. It ran great until i went out of town and the computer started to intermittently lose power, causing the vehicle to die while driving and/or a no start situation. When it did start and drive it still functioned perfectly. I had my car towed here for diagnostics and repairs because it was the local chevy dealship in that area. After having the car for a week McCarthy Chevrolet charged me $800 for diagnostics and labor, no parts were put on. They told me it was fixed and that it was safe to drive again. I made it less than a mile down the road when I stopped for lunch, and the car would not start again. They refused to give me any money back and insisted they try again to fix the car. They told me they wouldn't charge any additional money to try again. They looked at the car for a few more days, lied about why it didnt start and vandalized my car. He told me my starter wire was loose and thats why it wouldnt start after i had left the dealership. My starter wire hasnt ever been disconnected unless he disconnected it while trying to perform diagnostics. The vandalism i mentioned was that the mechanic cut the sleeves of the outer wires on several of my wiring harnesses. Some cuts were visible and some he tried to hide. The hidden damage he covered up with cloth tape, which will hold in moisture on the exposed wires, speeding up the corrosion process. Then he diagnosed the wrong part to be replaced (an entire fuse block), but I refused further work on the vehicle once I saw these blatant damages by a clearly incompetent mechanic. He didn't fully reconnect the plug for my BRAKES and left the housing off of the brake plug, sitting under the hood. He put a screw in my headlamp to secure it in place so he could pass my safety inspection, which isn't allowed and I didn't ask him to drill a hole in my headlamp assembly and core support. I had already purchased new headlamp assemblies that were still in the box in the trunk of the car while it was there because I knew that connection had cracked and broken due to heat and weathering. Instead of telling me the inspection failed due to a broken headlamp assembly, he took it upon himself to drill a hole in my core support and rig it with one screw. Once I got my vehicle back, I had it towed home (3 hours away). I replaced the fuse block the mechanic at this dealership had diagnosed to be bad, and that didn't fix the problem. Now my car is at another Chevy dealership and they are charging me $600 to fix the wires the mechanic at McCarthy Chevrolet vandalized before they can attempt to diagnose the computer connection problem my car is still having. Obviously, having exposed wires is an issue that will cause further computer failure. They clearly do not have a knowledgeable mechanic, because a knowledgeable mechanic would not diagnose a computer issue by cutting wire sleeves and stripping wires and leaving them exposed. The work was rushed, sloppy and performed incorrectly. My safety was not a priority to these people as they knew the computer issue was causing the vehicle to die while driving. The mechanic stated in my service ticket that he "repaired and replaced" my wires. That is a falsified document because nothing was repaired or replaced and further damage was done instead. I spoke with the floor manager and the service department manager. They refused to give me my money back and now I have to pay another Chevy dealership to fix the damages McCarthy Chevrolet caused. Im sharing one picture of the damaged wires here. This picture was taken shortly after the vehicle was towed from this dealership. McCarthy Chevrolet, are you willing to reimburse me for the repairs your mechanic charged me for and the damages your mechanic caused?"
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