McAlister's Deli 19130 East 39th Street South, Independence, MO 64057

"DO NOT RECOMMEND! Absolute disappointment. Burnt sandwich, Spud missing toppings, wilting salad. The food was awful and the manager was even worse. When I brought the issue to his attention, he blew it off. VERY UNPROFESSIONAL."

"So… I love the food here. But this is now the 4th time I’ve ordered without tomato and gotten tomato on the sandwich. Every time the ticket says no Tomato too, I haven’t complained the other times cause I can pick it off, but I wouldn’t ever bring a friend here if they were allergic to anything.. it just seems to be a clear pattern at this point that they don’t read your order when they make it"

"Every time I come here! There is a hair in the food. I haven’t been here over a year. I ordered my sandwich and soup online in store pick up. And decided to purchase their mini cookies. I eat some. The. The next day I grab one and there is a hair stuck to the cookie! This is disgusting. And it looks like cat hair or dog hair! I have neither. I am beyond disgusted. This has happened to many times!"

"My first review was removed for some reason. Basically service appears to run show, maybe just the way is it there (our first visit). Tables were clean, staff friendly just kinda slow and they wern't even busy. The sandwich I had looked terrific when it came but realized when I picked it up it was an optical illusion. The meats are clumped in the middle of the bread then cut 4 ways in triangles, triangles facing the middle and appears you got a nice sandwich, however if you lift the bread really there is only meat at the tip of the triangle the sandwich was good, not amazing, not bad but good. Lot of dry bread on this one. (note I did ask for the bacon on the side not on the sandwich). We likley would return, maybe order something different."

"I decided to create an online order through the app for the first time since I was on a time crunch between classes. I ordered The Veggie but substituted the 9-grain and replaced it with the baguette. I got the mac ‘n cheese even though it’s an additional $1.00, a chocolate chip cookie, & a half sweet/half unsweetened tea. Total was around $15 which is a bit pricey but I was treating myself on a busy day. Upon arriving at the establishment, they had a sign saying online orders were out in the back due to theft. This defeats the purpose of online ordering since I had to wait in a busy, long line for an extra 10 minutes to tell the cashier that I had a to-go order. Fortunately it was ready but I was thrown off by the wrapped sandwich instead of the previously standard sturdy box. I was worried the sandwich would be soggy, but thankfully it was not. However, they did not replace my bread substitute and they completely forgot about the pickle which I specifically checked the “add” box when ordering on the app. Not to mention, no option for adding or even paying for extra pickles. The crunchy pickle is one of the best parts of the meal so that was disappointing. The mac ‘n cheese is good although I’m not sure if it’s worth the extra $1.00, the cookie is nice and gooey so if you prefer overly cooked cookies this is definitely not the one for you. Half sweet and half unsweet tea is perfect, as the sweet tea by itself is overly sweet. Overall 3/5 stars because of the inconvenience, inconsistency, and forgetfulness. Good food just not enough attention to detail which you expect when paying $15 for a simple lunch."