Culver’s

"This was the cleanest fast food restaurant I’ve ever been to. Just cleaning and wiping down everything non-stop. Very polite employees as well. The only issue was my kids got a free ice cream (which we didn't realize since we don’t have Culver’s where we live) and they wouldn’t give us the ice cream for free since we didn’t have the coupons from the bag, which we didn’t realize we had accidentally thrown away. Didn’t think it would be a big deal since we had literally just checked out 10 minutes prior, but they stood their ground. Still 5 stars though, just maybe consider making a simple exception. Thank you!"

"Fantastic!! Food was great but most importantly the service, especially David. I had ordered online for a 9 pm pick up, plans changed and I needed pick up at 8 pm. I could find no way to change the pick up online, so I called the restaurant and David the manager (I think - if not he should be!) He was very busy but incredibly polite and was able to oblige. At 8 pm I arrived, but hadn't entered the store, at 8:06 as I walked in as my phone rang - it was David! Making sure there was no problem and ensuring I was at the right place. He greeted me personally and double checked the order. Epitome of great customer service!!!"

"My wife went to pick up our online carryout order from here through the drive threw today, and they did not give her the ordered drink. Upon realizing they missed the drink, my wife called and asked if she could get the drink refunded or come pick it up from them. They told her they would not, and that she refused to take the drink from the employee at the drive threw- window. They said they could send us a coupon in the mail and hung up on her, which did not resolve the issue. Also found an approx. six inch long wavy grey hair in one of the fries containers."

"I moved to Kansas City 5 years ago and was initially unimpressed with this Culver's compared to my hometown. However, the quality at this location has improved drastically. The food and customer service here is fantastic. The staff is friendly and food comes quickly every time."

"This was our first time at a Culver's. The food wasn't bad but wasn't outstanding either. I really wanted a hot dog, and they only have corn dogs, hamburgers, chicken, fish, salads, and various other food items. It just seems odd that they would have all of that and not have regular hot dogs. The store was clean, and the waitress was very friendly and pleasant. If you aren't a hot dog fan, then I recommend you give Culver's a try."