Chipotle Mexican Grill

"The quesadilla was burned black. The queso was placed in the bag sideways with the lid half off. So half of it spilled into the bag. We returned to the restaurant to speak with the manager. Two younger adults that basically blamed the equipment. They could not offer a refund or any properly cooked replacement food. Absolutely horrible experience and service. Chipotle should be embarrassed."

"12/26/23 - this location was severely understaffed with only (3) workers on duty. The line was slooowww, food low , & restaurant dirty. I do give high praise to Victoria as she was the ONLY server. She filled every order graciously & in a good portion. The negative stars goes to Katherine who was the cashier. Katherine would ring up a guest & then walk to the back while Victoria filled each order for about 3 mins. She didn’t help in any other capacity until I asked her why wasn’t she helping. she then shoved on gloves and refilled the food by loudly throwing it in the bins & mumbling her disdain. she then proceeded to put the kids on the to go orders. Victoria was previously doing ALL the steps. This did help s little but because Katherine was so not into helping the process was still slow. I waited at least 30 min, 10 people left, & the seated guest all shared their bad experiences with me as i waited. Did i say the salsa was dried out, no veggies, & the place was dirty!! Kudos to Victoria & the chef but Katherine needs firing bc she doesn’t want to help guests or her team mates."

"Rude customer service. Treated me like I did something horribly wrong to the staff. Bad attitudes of workers even when I tried to kill with kindness. Restaurant over all is extremely disorganized and everything is half done. None of the juice dispensers were refilled and staff seemed to have plenty of time as they were having social hour together on the line. Really dissapponting. Will not return to this location."

"I don't typically write reviews but I ordered this on uber eats and this is the worst burrito bowl I ever had. The lettuce was big enough to cover the entire bowl and rice was hard like rocks. Ended up trash the entire bowl."

"Came back for the first time in five years. Was surprised by the rudeness of the cashier, but was stunned at the condition of the restaurant. The entire store was covered in trash. Trash on every table, both trash cans so overflowing with garbage people were stacking trash on the floor. No silverware. Food on the floor (and trash of course). It was like eating inside of a dumpster. What on earth has happened to this store ? All photos taken on December 27, 2022 at 2:30pm."