Horton's Pizza Plus 101 North West Street, Arma, KS 66712

"The manager Jennifer is unprofessional and rude. I went in yesterday morning to grab a fountain drink when I heard a commotion up front. A woman had asked if the chicken strips in the glass container were freshly made and the manager started screaming at her about how that was the stupidest thing she had ever heard and the woman was stupid. The woman just left after that but I can’t believe they would let a manager act like that in the store around multiple people. I asked around town that night and supposedly she acts like that all of the time and that’s why they can’t keep that place staffed. I’ll be taking my business to Casey’s now."

"Was screamed at my manager Jen when I asked a question. She gave me a look that would kill. I did not buy anything, I was going to but not after that. As I was walking out door she screamed at me to have a nice day. She is rude, very loud mouthed and not neat at all. I didn't buy much there and I won't ever buy anything there again. No wonder he can't keep good help, who wants to work for that??"

"Review changed from 4 stars to 2. If you want to wait for an hour after they tell you 15 minutes this is the spot for you. Also a great location if you enjoy black gunk in your fountain drinks."

"I patronize this convenience store daily. I ordered a couple taking bake pizzas and didn't go pick him up cuz something came up and I couldn't. But because of that the new manager Jennifer she is loud and obnoxious and tells me that I cannot order food if there anymore said it wasted food when the pizzas were not cooked nothing should have been wasted she said that I had not picked up orders more than that time which is not true at all several times I paid in advance I ordered food in friend's name when I went in to pay she got extremely mad and said that because of the my friend or myself could not order food if there anymore. It's ridiculous when an emergency comes up and you can't pick up one order an a manager acts like she did yelling in front of other customers I've went into store other times an seen her treating others hateful hopefully Mike finds out how she's not a pleasant person not just to me but other customers that patronize his store!!!!"

"You would think that being the only place in town to have has and food AND deliver, you would be greeted by some pretty great people, right? Lots of business means lots of money means happy employees. However, of all my times having to go to this particular establishment because of the relative closeness, I seem to run into more rude and unsavory people than one should. I understand with a small town, everyone knows one another. That's all fine and dandy, but that shouldn't mean that anyone NOT from the area should be treated any different than a regular. I have been overlooked at the counter. The cashier took the order of the person behind me instead of me after waiting in an already busy store for 5 minutes or so. My husband was in there a few months ago, and he didn't return to the establishment due to the rudeness of the cashier. I might add my husband in black, and the reaction he got while there, he felt that played a LARGE part in the cashier's behavior. In fact, because of her "behavior", he bought nearly everything they had in their heated container while she had a busy store ready to order. I've tried placing pizza orders only to be spoken to as if I had the education of a 1st grader after asking questions to clarify correct sizes and items that came with the specials. While this store is good to have being the only place in town, if not necessary, I would suggest going further into town for your needs. I would also suggest getting new personnel who actually have proper customer service and don't talk down to their customers just because they aren't from the town."