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Volkswagen Lee’s Summit
2225 Northeast Independence Avenue, Lee's Summit, Missouri, United States
About the Volkswagen Lee’s Summit
Volkswagen Lee's Summit is a premier car dealership and repair center located at 2225 Northeast Independence Avenue in Lee's Summit, Missouri. As an authorized Volkswagen dealer, we offer a wide selection of new and pre-owned vehicles, as well as expert repair and maintenance services. Our knowledgeable staff is dedicated to providing top-notch customer service and helping you find the perfect vehicle to suit your needs. Whether you're in the market for a new car, need repairs, or are looking for genuine Volkswagen parts and accessories, Volkswagen Lee's Summit is your one-stop shop for all things Volkswagen. Visit us today and experience the Volkswagen difference for yourself.
Photos of Volkswagen Lee’s Summit
2225 NE Independence Ave, Lee's Summit, MO 64064, United States
Opening hours of Volkswagen Lee’s Summit
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
Day off
Reviews of Volkswagen Lee’s Summit
"I had high hopes when purchasing a car at Volkswagen, so far my experience has been less than stellar! I have been highly disappointed as I had higher expectations (which is why I chose to purchase from Volkswagen of LS). When purchasing my used 2022 Tiguan I was assured that the marks on the bumper would be fixed and the silver plate replaced. I have taken the car to the service department three times and it still has not been fixed. My understanding is that a third party vendor does this work. I was never told that they do not start work until 1:00, both times I was scheduled for an 8:30 am appointment with no knowledge that my car wouldn't be seen until 1:00 or later. I had not made arrangements to not have my car for an entire day. I inquired about a loaner and was told none are available. I rescheduled this appointment for a third time at 1:00 with the understanding that it would take around two hours. I heard nothing and at 5:00 p.m. I called to inquire about the status of my car. No one showed up to fix it. Volkswagen LS had my car from 1:00pm until 5:00p.m. with no status updates, no contact being made, etc. When I arrived I was asked if I wanted to make a fourth appointment. I agreed to a fourth appointment and the service rep said she would set the appointment and get me a loaner for the following week...no appointment was ever made. I called again today to inquire about this appointment and a rep. is supposed to call me back. I have not received any email notifications which tells me that follow through did not happen as stated! I was also supposed to received a second key fob (the order was placed for it a month ago). I still have heard nothing about the key fob over a month later. I also received a call from Volkswagen Credit. I had set up auto pay and the payment showed pending for the due date but never did post. I spent over thirty minutes on the phone with a rep (that I could barely understand). I believe they are going to waive the late fee but again I struggled to understand any information she was sharing. To say I am disappointed is an understatement. Again, I had much higher expectations for a venue that I believed to have a better reputation than what I have been dealing with."
"This was the best car buying experience I've ever had! I am so grateful to Korey, Isaiah, and Aaron for helping me be able to make this happen. Everyone was so kind and professional. Korey went above and beyond to help me. I love my car so much!!!"
"I had a great experience at Lees Summit Volkswagen Tremon got me in a new 2024 atlas cross sport the process was painless I’ve never had fun at car dealership but the lovely people at Lees Summit Volkswagen made it that way they were informative and kind"
"An amazing experience, all the staff is approachable. Very knowledgeable and helpful. They don't crowd consumers, and address all concerns. Our sales representative Cory was knowledgeable, polite, accommodating, showed us vehicles we neededed, and try to find the right fit. Even when we chose a high end top of the line vehicle. He made sure that he got it for the best price possible. When our trade in was upside down the whole team got together and made sure to buy our trade in for the highest value and added the most incentives to buy a new car making sure the loan was fully paid off. His manager insured all numbers worked and he insured that the store manager would come over and sign off on it. Then Andres our loan specialist made sure we got the extended warranty so we had no concerns for any issues coming up with the vehicle. Cory then spend the whole day with us all day and night until everything was taking care off. The support and welcome aboard to the family goodies made us feel at home thank. You lee summit Volkswagen for the hard work, time, and kindness you show to all who walk in the door. Highly recommended and hope all new customers go there instead of anywhere else to buy or lease."
"Damion, my guy, best experience! Got a new booty whip, in less than 4hrs quick process, and he is by far the best salesman. Make sure u ask for him.. y'all he is a killer, good attitude,good sales, very detailed about what I got myself into"
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