Cottman Transmission and Total Auto Care

"On their website they advertise CVT transmission repair. I called Kevin and he said they do not service these transmission and to call corporate an ask why. I explained to him what the transmission was doing and his explanation is the transmission is junk. If these kind of wild assumption are how they diagnose their customers cars then they have undoubtedly wasted a lot of peoples money and time by throwing parts at something to fix it. I'm genuinely shocked that someone could run a business like this. Disgraceful"

"I just had my transmission done on my 2020 Nissan Kicks and not only was the service quick fast but the customer service was exceptional even when I lost all hope on how I was gonna get through this Kevin helped me get the help I need to get the job done. I’m always skeptical of everything but these folks do right by you and truly are there to help. I will definitely be back for any automotive needs. Thanks yall"

"Kevin's crew at Cottman Transmission on Wornall replaced my Nissan Altima transmission in less than two days time after they notified that the transmission came in. Very professional service. Been taking my vehicles there for over 30 years."

"Well I did my own transmission fluid with valvaline cvt instead of the Nissan cvt fluid and test drove it it was not shifting right. So I took it to cottman and basically I was told that since I didn't use Nissan cvt fluid that my transmission might be toast and threw them testing that's what I was told that needed new transmission. As far as getting it in and done that was good. Right after I was having starter issues so I went to replace that and noticed a part of the wire harness wasn't connected to the transmission with it bolt no big deal but then the two upper starter bolts weren't tight and the lower bolt came right out with my fingers. So I google it and loose starter bolts cause a bad ground and ruin your starter. It's not a easy project on my car to replace the stater and my wife needs her car for work can't afford rental since I just pay $5000.00 he said bring it back. She was already out of work for a week couldn't afford to drop it off on just my word against his but I feel he owed the cost of a new starter but I couldnt afford the car to be in a shop a second time. So I give one star. And never go back again."

"Kevin is a very pleasant professional person to work with. I've been to the shop before and was totally satisfied with the work that was performed and I'm glad to say that I'm still pleased with the work that was performed on my other vehicle as well. Keep up the excellent work. Trust me , I'm another satisfied customer."