AAMCO Transmissions & Total Car Care 7903 Metcalf Avenue, Overland Park, KS 66204

"Would give zero stars if possible. Do not take your vehicle here. Worst customer service! Rude & will rip you off.. took advantage of an elderly customer and won’t make it right. My car now runs worse than before! (Beware)"

"Let me just tell you, I have never been treated so nicely at a car place ever in my life. Usually when I go into car places, the mechanics are rude and act irritated that you're there. But not here. They are so nice,so helpful and so professional. They gave me such good advice, and in the end they fixed my car at a great price. They have definitely earned my trust and my business! They do everything here and so I'll never go anywhere else again."

"Took my car in to get the transfer serviced and they did a fantastic job! Very nice and professional! Totally satisfied!"

"Mechanics were awesome. Hence why they received a two star. The front desk lady made difficult work of communication, wouldn't give even a relative time of estimated completed work, and was rude. Seemed she over charged me, then "gave me" a discount for inconvenience after being extremely rude and disrespectful, which made the price exactly what it was expected to be. Won't go ever again."

"Hello, I am Susan Kuchinsky and I am writing to ask for help!!!! I am concerned about the length of time that my transmission is taking to rebuild. On April 6th I was at Ward Parkway my car would not respond when I put it in reverse. I had it towed to my home as it was past 6 pm and shops are closed. On Friday, the 7th, I rented a car. I went to your shop as you honor my warranty. I then had my car towed to your shop. I was told that you were very busy but you would work me in. On 4-11 you had the diagnostic work done. I came up to check on it. The transmission needed to be rebuilt , brakes, and power steering pump was leaking. The transmission was covered by warranty, the brakes and pump were not. I at that time wanted all the work done. Because I cannot get an estimate of when my car will be ready, I have cancelled the brakes and pump work . After calling several times and visiting the office, I still have no idea if my car will be ready in 3 days or 3 weeks. I keep hearing the when Alicia knows she will call me . She has been very polite to me but has not helped me I even asked if I could talk to the owner or shop manager. She said no. I called two other Aamoco to see what they would recommend. They both told my to come to the shop and demand to see my car and the transmission. Also to talk to the shop foreman. All this time I have had to rent a car. My rental car coverage per warranty is only partial and for the hours ASC says it will take to repair the car, so I am out several hundred dollars. I am a senior citizen and would very much like to support my neighborhood businesses. Right now I am feeling hopeless and helpless. HELP!!!!!!!!"