Perkins Automotive Service

"Called and made an appointment for a flat repair. Showed up and guy says they haven't had a working tire machine for 2 years. I was on a family trip and called over 20 places. Pretty frustrating that they said to come in. Only giving 2 stars because guy at the desk told me the next most likely place that could get me in. Luckily it worked out and was only 10mi away."

"Not once, but twice. I won't be back. The first time, the mechanic told me he was going to eat his lunch first (I was on my lunch break). Today, after making an appointment and telling the mechanic I could not leave my car, when I arrived a bit prior to my appointment time, I was told I would have to leave my car. Needless to say - I did not. The Raymore location was rude over the phone, Peculiar was rude over the phone but did schedule an appointment, to no avail. Whoever was working today was short of being a jerk. Customer service is key. I just needed my oil changed and I got it from individuals who greeted me with a smile and made sure they took care of my needs; I just had to head a little further South to Roberts Tire Center in Harrisonville."

"Robin was nice. I blew my radiator in town and I called to see if they could fit me in that day and how much it would cost. She responded quickly and was able to get it done before 6pm (it was 11-12am) but told me they wanted 928 dollars. I'm sorry but that's a 400 dollar part and 45 bucks of coolant from the parts store. It's a 3 hour job or quicker at a shop with proper tools. I ended up doing it myself and can confirm the prices and timing needed. I'd avoid this place unless you have money to burn."

"Great help in getting my son's truck fixed and very well priced! Explained what was needing replaced, let me know the price up front. Unfortunately they needed to keep it over night when the part didn't fit. They called and let me know and did everything they could to make sure they got the right part the next day and the truck was ready to go. Extremely helpful and friendly!!"

"I recently got my oil changed there and in the 2 hours it was there it was damaged. There was a very large door ding that broke the paint. They said they would not cover the damage in any way. They don't have cameras on the side of the building where they park the cars! They couldn't prove they did it. I've been doing business with them for 10 years and have recommended them to friends and they won't even cover damage that happened on their property! I will not use them any more and don't recommend you do either. Disloyal!"