Capital One Café 430 Nichols Road, Kansas City, MO 64112

"nice location to have a coffee and get some work done while you are in the area. I often stay nearby at the Hilton and this is a nice retreat away from the hotel to work on your laptop and have a coffee. The lounge gives you 50% off if you are a Capital One card holder. There are several seating options and office areas with closing doors that you can setup shop for a little while and take care of whatever you business you need to. All of the staff is friendly and welcoming and willing to help you with any of your needs. This is one of the few places that has a public toilet so there will be a lot of foot traffic, for better or worse. Definitely recommend a visit, especially if you are a cardholder for the discount."

"I recently visited the Capital One Café on the Plaza, and I must say the friendly staff made the experience truly exceptional. Michael, in particular, stood out – his warm welcome, constant interaction, and genuine interest in my career as an aspiring actor make each visit memorable. His amazing smile and the genuine inquiries from the manager and other staff members keep me coming back. It’s a place where personal connections matter, adding a unique touch to the overall banking experience."

"My husband and I loved going here and taking our families. I even got my parents to switch banks recently. But today, the employee Michael (tall skinny bald guy) completely ruined the atmosphere. My husband and I walked into one of the community rooms to see if it was free. It was our first time to take a look to sit there and we did not realize there was a reserved sign on the table. We took one step in the room and Michael walks up to us and had a rude attitude. Saying “ you know you saw the sign” “it was in your face” “come on get out”. My husband told him we did not see it and Michael laughs at us and then said “yes you did”. I am not sure why he was so upset? He needs to fix his attitude and learn to respect other people. Not only that but the girl who works the register at the cafe has a horrible attitude too. The person in charge gave me 2 coupons to make up for it but I gave it to the homeless people outside because I am never stepping foot in that negative energy space again. I never write reviews but man, we did nothing and these two employees are mean for no reason. I don’t care if the specialty beverages are 50% off I rather have people who respect you and I will pay a full $6 for a coffee. Horrible service!"

"Drinks: My friend and I ordered the matcha vanilla latte and it was super delicious and refreshing. We also got 40% off of a Large for using our captial one card which was a steal. Place/ Atmosphere: This place is perfect for studying or hanging out with friends. I loved the ambiance of this place. It kind of reminds me of a Korean cafe with the aesthetic. They also offer meeting/studying room for a party of 8. All you have to do is reserve online. Service: The service was amazing. Shay is one of the workers there and she was very kind to give us a tour of the building and even offered us a free capital one tumbler. I would highly recommend this place if you’re looking for a new spot to hang or study."

"I've had a Capital One checking account for about a decade now and I've always been very pleased with them. So happy that they have a capital one cafe in KC now! Amazing atmosphere and can't beat 50% off for being a capital one customer. IF YOU BANK SOMEWHERE ELSE I SUGGEST MOVING YOUR CHECKING ACCOUNT HERE. Oh yeah I forgot to mention the ATM machine dispense 1's, 5's and 20's, which is really nice."