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Payless Car Rental
1 Nassau Circle, Kansas City, Missouri, United States
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About the Payless Car Rental
Payless Car Rental, located at 1 Nassau Circle in Kansas City, Missouri, is a reliable car rental institution offering competitive rates for all your rental needs. With convenient online booking options and the ability to prepay for even more savings, Payless Car Rental makes it easy to get the vehicle you need at a price you can afford. As an AARP member, you can enjoy even more benefits, such as a free upgrade and an additional driver at no extra cost. Please note that maintenance updates may be in progress, but reservations are not affected. For any further inquiries, check your email inbox or use the Worldwide Phone Number List to contact Payless Customer Service. Choose Payless Car Rental for your next trip and experience the best rates and service in the industry.
Photos of Payless Car Rental
1 Nassau Cir, Kansas City, MO 64153, United States
Opening hours of Payless Car Rental
Monday:
06:00 - 00:00
Tuesday:
06:00 - 00:00
Wednesday:
06:00 - 00:00
Thursday:
06:00 - 00:00
Friday:
06:00 - 00:00
Saturday:
06:00 - 23:00
Sunday:
06:00 - ?
Reviews of Payless Car Rental
"I rented a car from Payless at MCI Airport and was immensely impressed by George's exceptional service. His welcoming attitude, efficiency, and thorough knowledge made the entire process smooth and pleasant. George went above and beyond, offering valuable local travel tips and ensuring my needs were fully met. His dedication to customer satisfaction truly stood out, making my experience memorable. I highly recommend Payless at MCI, especially George, for anyone looking for outstanding service and a hassle-free car rental experience."
"Don't try to call them, they will not ever answer and the phone system simply hangs up on you when you call and let it ring. They will also make clerical errors surrounding your reservation which are not in the least convenient to fix. The older lady at the airport Payless/Avis counter has ATROCIOUS customer service. She very clearly does not assist her co-workers with managing the line of customers even when there are no priority customers in line. She seems to think her dialog with customers and coworkers is snarky and fun, but really it's just mean. I was helped by one of her co-workers who was excellent, but this other lady did NOT make for a great experience or environment especially after a lengthy day of travel. Save yourself the trouble and avoid using this rental company at this airport."
"If you want to experience Dave Chapelle’s “Popcopy” experience, you have came to the right place. This place will attempt nickel and dime you by lying through the grind of their teeth. I pre-paid for a 3 day rental and while picking up the car, I noticed an additional $100 for the total expense. At first; I asked the lady for the explanation and she mentioned the additional charges were for the security deposit. Later the evening, I finally got my rental reservation estimated total. She upgraded my car without my permission and I found out they receive commission based off upgrades. They were going to make me pay $270 for 3 days on a base model Malibu! I asked the on-shift manager how they operate on the 2-star business, poor unprofessional man couldn’t give a proper explanation. Avis/Payless, you have lost me as a customer for personal & business travel."
"Read the reviews before we booked, but there was no other availability. Unfortunately, the poor reviews are on point. We were billed $267 more than original quote because there was an additional $50 added to the base rate for two days, $50 late fee for car being returned an hour after original time, $100 for insurance that was not requested (and they failed to ask about). We’ve never had this kind of issue with any other rental. I would steer clear if at all possible. Just ridiculous."
"Customer service horrible. I have been renting in KC for 20 years and would never go back to Payless. They charged me $100 cleaning fee upon our return. It had rained many of the days of our trip and there was some dirt on outside, but I consider normal wear and could easily have been handled with a basic car wash. Dan Collins was so rude upon our return and yelled at me how "filthy" it was - never been treated more poorly. Also this Payless is a franchise and corporate office does not stand behind it so they can do whatever they want. Rent elsewhere!"
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