McDonald's
About the Business
McDonald's is a popular fast food restaurant located at 11115 East 23rd Street South in Independence, Missouri. Known for its iconic golden arches and delicious menu offerings, McDonald's is a beloved institution for families and individuals looking for a quick and tasty meal. Whether you're craving a classic Big Mac, crispy fries, or a refreshing milkshake, McDonald's has something for everyone. With friendly service and a convenient location, McDonald's is the perfect spot to satisfy your hunger cravings.
Photos
Location & Phone number
11115 East 23rd St S, Independence, MO 64052, United States
Reviews
"Food is most generally hot and fresh. Best McDonald's within a 15-mile radius of itself. All employees are kind no matter what shift or day of the week. They get my orders right 1,000 times over better than the stupid automated computer installed. It's so annoying. But when I hear the human employees' voice over the speaker, I know that it's all gonna be alright! Yes, the automated voice is pleasing, and she is bubbly but rarely gets my order right, nor does she understand the words coming out of my mouth. Please get rid of the AI or pay for an upgrade that really actually works."
"Stopped here this morning on my way home, two sausage biscuits with two jelly packets and a large Coke was what I ordered. Three cars in front of me, they took my money at the first window and then I waited 30 minutes to get to the window no joke. At the second window I was not offered my drink or even greeted. After waiting another 5 minutes I begin to seek the attention of the crew member - who blatantly ignored my waving hand and taps on the window. I just wanted to see if he had a time frame, having worked in the service industry for more years than I care to acknowledge I am very patient when it comes to situations like this. I know how it goes, I know there's no point in getting agitated, on top I'm not stupid enough to get mouthy with people making my food. So I had to eat the 3.99 then head home. Because the point of no return was blatantly ignoring me."
"Literally stopped there on my way out of town. Don't normally eat any fast food or feed it to my son. But we were in a rush. With that being said I placed my order after asking for a person cause I don't believe in robots trying to take my order. I asked to buy a toy. The lady graciously offered for free. I was grateful. I get to the window to take my food. They didn't specify on orange juice being an upcharge even for a small or what size. I assumed all sizes are a medium when your originally place them unless they ask. Which they didn't. Lady at the window was kind but didn't understand that I thought she had messed my order up. Some thicker Spanish lady came up I explained everything once again that lady literally had the audacity to be rude af to me when I was being kind. Then stated what you never been here before. Like no not in years and thankful I won't be going back. The manager I believe (male) made it happen after arguing and being disrespected by an employee. That lady should not work in any form of customer service with that attitude. I wasn't being rude even have a witness but I was frustrated. Management needs to either fire her or have a conversation with her. She sat there giving me rude looks while my order was fixed. Poor thing doesn't realize what type of business she's in and truthfully she needs repercussion for her actions and ways she treats her customers."
"In this particular one they always get it right . Good ole family tradition so yummy."
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