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Walmart Auto Care Centers
11701 Metcalf Avenue, Overland Park, Kansas, United States
About the Walmart Auto Care Centers
Walmart Auto Care Centers at 11701 Metcalf Avenue in Overland Park, Kansas, offers top-notch car repair services in addition to their retail store. Our skilled technicians are trained to handle a wide range of automotive issues, from routine maintenance to complex repairs. With convenient hours and competitive pricing, we strive to provide excellent service and keep your vehicle running smoothly. Visit us today for all your auto care needs at Walmart Auto Care Centers.
Photos of Walmart Auto Care Centers
11701 Metcalf Ave, Overland Park, KS 66210, United States
Opening hours of Walmart Auto Care Centers
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 19:00
Sunday:
07:00 - 19:00
Reviews of Walmart Auto Care Centers
"Worst customer service I have ever witnessed!!!! Called was told after letting Mattie know I would be there in a half hour my wait time would be 1 1/2 hours to 2…. Took over 3 1/2 hours……. Witnessed people flat out lying to customers…. Never never never go there."
"Got a flat on the highway (thank you construction) and was able to limp it over to Walmart Auto Care. There were only two guys working. At first, he said they weren't taking any more cars, but then he still took the time to take a look at my tire and squeeze me in. Within an hour, the tire of replaced and I was off. Really appreciate them helping me out. Took a huge weight off my chest."
"I had a frustrating experience at Walmart replacing my warranty-covered battery. The manager was unhelpful and seemed disinterested, insisting on an appointment for a quick process. An employee ultimately assisted me within 5 minutes. Poor customer service and lack of empathy make for an unpleasant visit."
"I try to bring my car here because it’s across the street from my job so it’s easy to drop off but it’s no longer worth it. The lady that works the counter (every weekday I swear, can’t even just go on a day she doesn’t work) will do anything to not help me. It’s frustrating and at this point, I’d rather spend the extra $$ at Valvoline cause at least I won’t have to deal with that. Won’t be coming here again, y’all win."
"Almost two hours for two tire install and rotation. Upon arrival I had to correct the employee checking me in that the new tires are always supposed to go on the back when you only buy two - that in itself was a 10 minute argument until he realized I was right. Two of the technicians walked around the whole time socializing and were cursing up a storm even when inside the store, and the one working on my car was just standing there almost every time I peeked out the window. According to another employee who showed up later to work the register, he is notorious for being obscenely slow. Once the job was finally, blessedly done, the register employee and myself both had to snap at the technicians to return my key when she had already asked twice in the last 10 minutes, and they were lollygagging even to do that. Just standing around talking rather than walk the 10 feet to the window to return the key. Awful, awful experience. The woman who worked the register was the only saving grace. My TPMS light came on almost immediately and apparently I have to pay for any replacement sensors even though I'm sure one broke due to the technician's incompetence. I'll get it fixed somewhere else. I could have done it myself and probably quicker and for what I paid for such ridiculously bad service, next time I will. Edit: updating to add that I found the reason the TPMS light was on/why one of my brand new tires was leaking. The stem was loose. Thankfully an easy enough fix. Do not get your tires installed here."
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