Walmart Auto Care Centers 15700 Metcalf Avenue, Overland Park, KS 66223

"Went here for an oil change on a Friday mid afternoon. Waited inside for 15 minutes for the supervisor to finally come to the counter, to get told to go wait in the garage, not in a kind manner. I go to the garage and try to get someone’s attention for 5 minutes, when I finally do he tells me I’m going to have to wait he’s busy, so I wait and wait. If they don’t want business just say that. Will just go to an actual oil changing place. Thanks."

"Jasmine at the checkout counter was very rude and unprofessional to multiple customers during my visit. Very condescending attitude and treats you like you’re stupid when engaging with her."

"I had a 10 o’clock appointment to put one tire on this morning. The initial tech that helped me originally complained that it was a bad day and that they don’t have a torque wrench and that somebody needs to come pick me up because it’s gonna be several hours. he processed on the iPad the car but entered the wrong tire for the wrong location on the car. As he walked away, he let out a long three step fart. 2 1/2 hours later I have a tech chatting with a girl that was seeking service for 20 minutes Then saw that I was standing there and asked me which car I was waiting on and I told him and he said that they were finally trying to find someone to tell him which tire to put on which location of the car. Once that was done, he had it done in 20 minutes. No sense of urgency since they made the mistake of leaving their torque wrench and a car the day before… Backed up and no sense of urgency or customer service skills at this location for tire care , just absolutely horrendous ."

"Could not get tires off a stock Ford vehicle. Could not find the tires I ordered after receiving email that tires were there. Ask to talk to manager about how we will know the tires are in since we already received the email. Waited for a manager, who was supposedly on the way, 25 minutes later, no manager. Understaffed, unprepared, unresponsive."