Gerber Collision & Glass

"Said they would call every Tuesday and Thursday and didn't so my vehicle sat with only 2 repairs from a wreck and they never informed me of anything until I called them"

"I have had body work done on my vehicle here more than once, in Riverside, AND in St Joe....both locations offer top notch work in a reasonable time! Ill never go elsewhere!"

"A lady hit me. Her insurance company asked me to go to Gerber, so I obliged. After they inspected my car, I waited a couple days for a bid. Nothing happened. I called Gerber and they told me to call the lady's insurance company. Gerber lied to her insurance company. I called Gerber back and they lied to me. Then I called the lady's insurance company back and asked them to call Gerber on a 3way phone call. Gerber was caught lying red handed. The two lady's running Gerber are very dishonest people. What started out as a simple repair has now turned into a mess. Monday I will have to hire an attorney to work with her insurance company. Gerber seriously damaged our relationship. Terrible management. They obviously have the insurance companies best interest and work for them. You've been advised..."

"So my truck was broken into so I had to take it to Gerber for an insurance claim. They replaced my window but the window does not roll up by itself and makes a terrible screeching sound, The door lock and unlock switch on the inside of the driver door doesn't work, And they sent my truck to the dealership because there was a chiming noise when you would pull the key out of the ignition and wouldn't stop until you shut the door. It turns out That the noise was only going off because the interior lights were on. I turned them off and it fixed the chiming noise. Which I had to pay an extra $200 for the trip to the dealership. For nothing."

"Sadly, this is the second time I have had to use Gerber Collision to fix the damage caused by a collision with an animal. Each trip to Gerber has been nothing but wonderful! They have always been upfront with everything, worked seamlessly with my insurance, completed the work on or ahead of schedule and wanted to make sure I was 100% satisfied before I left their building! I appreciated their customer service, keeping me informed along the way, and their willingness to go above and beyond to get my car back to me quickly. If I ever need collision repair again, I will definitely use their service."