Dairy Queen Grill & Chill 402 North Main Street, Lansing, KS 66043

"Best place ever! Door dash messed up my order and the manager on duty delivered it himself! Amazing place! I'll eat there again!"

"I have the worst luck with door dash. This time we ordered dairy queen and all our food was nasty. chicken tasted old and was cold. fries were not cooked right and were soggy and limp and disgusting. gravy was 80% water and so runny and tasteless. yuck."

"Of course I LOVE the ice cream!! I was just really shocked with that many people working there, it is very unkempt. Every time I go in it is a hot mess. I do not like that if you order an ice cream cone in the drive thru ,with multiple cars in front of you, they make the cone well before you get there and it's all melted."

"This place needs some help. I always place a mobile order. Used to be able to do curbside. Now you have to go inside. I go inside and no one is at the register and they act like you're invisible. Can't get their attention to ask if my mobile order is ready. It usually takes much longer than the quoted time. It's time I start giving other places my business."

"My experiences takes place throughout this year (2021 ). Normally, to celebrate any special occasion my husband would purchase ice cream cakes from Cold Stone creamery. However, we have been so dissatisfied with the customer service and the lack of fresh ingredients from Cold Stone creamery that he decided to purchase an ice cream cake from Dairy Queen. This is Major because I am a huge ice cream cake fan and I take my ice cream cake seriously. Therefore, on Valentine's Day he did not tell me he ordered an ice cream cake from Dairy Queen he just presented it to me and I assumed it was from Cold Stone creamery. After we ate the cake I told him that was the best ice cream cake I've had in quite a while. He grinned sheepishly and told me he purchased it from our local Dairy Queen. I did not believe him and laughed it off. On our next special occasion he went to Dairy Queen ordered an ice cream cake and once again I was impressed. This time he kept the receipt to prove to me he ordered this ice cream cake from our local Dairy Queen. Over the course of this year, whenever we had a special occasion we ordered our ice cream cakes through Dairy Queen. If you look at the pictures they are from different times throughout the year and the quality remains consistent. We are so impressed with the way this Dairy Queen makes our ice cream cakes. We plan to utilize their services for the foreseeable future. If anything changes I will come back to update this review. However, the customer service is always friendly, my cakes are always made correctly and the prices are so much more reasonable than most ice cream chains. I appreciate you for taking time out to read my review. Update: September 2022 It's been a while since we ordered any ice cream cakes from this location. My husband recently ordered one for my birthday and I had to take it back because it just did not taste fresh. I believe in honesty therefore, I had to update my review. I'm not sure if there's a new person making the cakes....."