Aaron's 1902 South Belt Highway, Saint Joseph, MO 64507

"We have been customers for about 2 years. They are rude at times and they say that we are off a week with our payments even though we make sure to pay. We have it automatically taken out of the account and when it comes time to take out, it don’t so we get a phone call saying that our payment is past due. Now we have to pay late fees and try to play the catch up game. It never ends. It’s always something with them. I don’t recommend going through them!"

"Typically we have not had an issue with Aaron's. We have two items from them and we pay on time. Today I received a phone call saying that the payment did not go through. I told them I will give them an updated card number and they didn't seem to understand that I was trying to make the payment. They continued to belittle me and tell me I don't know what I'm doing. After stating that I have the money in the account, they realized that they were still trying to process it with the incorrect card. The card finally got processed and I stated that what I thought. The gentleman got upset and hung up on me. I called back and asked to speak with a manager, they hung up on me and would not give me a manager. This was extremely unprofessional and very rude to the customer. Until such behavior is corrected, I will not do business with them anymore and I will not recommend them anymore."

"Helpful staff. beautiful store, and the furniture isn't only reasonably priced, it's trendy and feel free to mix and match to suit your taste!"

"I wouldn't even give this store a 1 on service is awful. Firstly when I called them the phone kept disconnecting from there and they said they had bad service and I kept having to repeat myself. I gave them what references I had and they asked me if I had any local references and I gave them one or two local ones that I had. And they informed me that they were very busy and they did not know when they would be getting back to me at all I made 3 calls to this store and on the on the third attempt which was Monday I called him first on the second twice on the 3rd and then I called them the Monday after the third and I was informed that they did not have any of my information and they have no clue who I was and they had no idea where any of my paper what paperwork was. And they said I would have to come back into the store to read go through the whole process again. I asked them when I called them was this the way they treat a senior citizen very disrespectful and uncaring. I have not yet talked to a supervisor I just keep getting the runaround I do not recommend this store at all. They are horrible. and that is my opinion I have an income I informed them I am retired but to be treated like you're nothing is just not the way you're supposed to run a business Still no resolution. They lost my application personal info is floating around I know this i was told my application is lost. Now im getting strange phone calls. Incompetence very sad. do your job."

"Went in to get an expensive gaming laptop. They were eager to help UNTIL we told them we were out of town. After that, it just went downhill. I had filled out the proper paperwork and provided references. They called 2 of the references then it appeared they just gave up. They claimed they called them all and no-one else answered . I had the references waiting by the phone for them to call. NO CALLS CAME THRU! They swore they called. I give them another reference to call since people are at work. They got irritated and seemed like we were inconveniencing them. The manager told us it would take 2 hours to process. We leave and come back in about 2 hours. Again, he was irritated to see us and rudely said, "I said it would take 2 or more hours to process." We told them it has been 2, he disagreed. At this point, we were tired of being treated like an inconvenience so we walked next door to rent a center and got a better laptop within 5 minutes. Do I recommend the St. Joe Aaron's location? NO!!!!!!!!"