Dunkin'

"The past 3 visits they have got my order wrong and each time all I ordered was 2 donuts. I counted over 4 employees with half usually out back smoking. Was served a still frozen donut on one of the visits. I don't intend to give a fourth chance."

"After being a continuous customer for months now, the only consistency is that there is NONE whatsoever. Coffee and service is a shot in the dark draw. Weekday crew even when slow is a nightmare and coffee always taste burnt, especially if it’s ordered before 8am! I have never had anyone rude but it is still slow after months of being open and people just stand around confused where they are to be or what to do. On the positive, food/donuts are always good and fresh and the more mature woman (on specific shifts) provide great/accurate service."

"I went through to come get some delicious donuts, then the guy who was helping me on the speaker was rude and had no sense of care for other people. I had also gotten blueberry donut holes with like 0 icing. Now this didnt make me have a bad day, but he could have made someone have a bad day. you should prioritize customer service and making others happy thank you."

"It was our first time going to a Dunkin and we loved it. The lady who took our order was very friendly and you could tell she was smiling and having a good time at work which made the ordering experience easy and quick! She made an excellent recommendation for coffee. For the most part it looked clean and organized thru the window, but we did watch a gentleman in jeans pull them up multiple times and go back to working without washing his hands and changing his gloves. Easy mistake, not the end of the world but someone might think it is. If we're ever driving thru again, we'd definitely stop here."