Pizza Hut,

7291 North Oak Trafficway, Gladstone, MO 64118

"So slow, they told me my pizza was in the oven and it was still in the oven 25 minutes later. No communication with people waiting. Super short staffed and very vague with people on expected wait times."

"Door Dash driver stole our entire order and the store manager (sorry, didn’t catch name) made it right AND remade the order and was sure to deliver it with Pizza Hut drivers. Class act, Pizza Hut. Above and beyond. Door Dash—that was the last time."

"I ordered a pizza, wings and 2 liter to be delivered to my elderly mother who is a shut-in. The driver had inadvertently forgot her soda. The store I called was extremely helpful to resolve this issue. The driver had realized his error and had already arrived at my mothers within 5 minutes of my phone call. I want to thank both employees for their kindness. They should be recognized for their exemplary performance and awarded accordingly."

"The manager was extremely nice and took great care with our large order. The pizzas looked and tasted great. I’m very happy we went with this Pizza Hut for our party nearby—it is not our usual location. I would order here again with no reservations. Big note: the interior was clean and what I could see of the kitchen was spotless. Kudos to the employees here!"

"I ordered 2 large pizzas (a meat lovers and a 2 topping), a 2 liter, breadsticks and cinnamon rolls. I was sent 2 medium pizzas, breadsticks, 4-20 ounces, and cinna sticks. No one called me, the pizzas are wrong, and they told me they made the decision to change the order because they didn’t have the supplies to make the pizzas. The crusts are stale, essentially inedible, everything is cold, and I paid $45 for food that is inedible and wrong. I will NOT buy food from here again."