Subway,

501 North Belt Highway, Saint Joseph, MO 64506

"Sandwiches are twice as much as they were a few years ago for less quantity and quality. Had to order from a touchscreen in the drive thru and both sandwiches were still screwed up. Bread hard as a rock, very poorly made, couldn't even pick them up without covering yourself in condiments. Subway has gone way down hill and this location is terrible."

"Service non-existent. I could not get the screen to work right so I pushed the button for assistance. They could not take my order and said I have to do it on the screen. Guess what, I didn't have to at all. I just drove my VW right on through. Just pure laziness. Sidenote...I was the only customer in line and saw no customers inside. Emphasis on "was." I will not be a customer."

"Stopped in to try one of the new churro's recently added to the menu and I also added a glass of water. My total was double what I expected. They tried to charge me $2.50 for a glass of water. I never got to the churro. Subway, you lost my business. I will not be back. What a joke!"

"There is a drive through that you make your order. ( That is cool). However the price that you are given on the board does not include tax and it is not posted anywhere that your tax is not included. So when I drove up to the window and was quoted another price, I asked, "was tax not included on the board?" the employee was a little snazzy by saying, "Yeah tax was not charged" like I was suppose to know that. It made me question if I wanted to ever go back. Never had this problem at no other Subway."

"They have improved since last visit. My main complaint is the placement of ingredients when building the footlongs. Too many artists are placing the Meats & etc. In the fold of the bread. So when closed all the meat is on one side of the sandwich and the dressings squish out of the other side. Today the bread was prepared correctly and freshly baked."