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Reed Chrysler Dodge Jeep Ram
4525 Commons Drive, Saint Joseph, Missouri, United States
About the Reed Chrysler Dodge Jeep Ram
Reed Chrysler Dodge Jeep Ram is a premier car dealership and repair center located at 4525 Commons Drive in Saint Joseph, Missouri. As a one-stop shop for all your automotive needs, we offer a wide selection of new and used vehicles from top brands like Chrysler, Dodge, Jeep, and Ram. Our experienced team of professionals is dedicated to providing exceptional customer service and expert automotive repairs to keep your vehicle running smoothly. Visit us today to experience the Reed Chrysler Dodge Jeep Ram difference.
Photos of Reed Chrysler Dodge Jeep Ram
4525 Commons Dr, St Joseph, MO 64503, United States
Opening hours of Reed Chrysler Dodge Jeep Ram
Monday:
08:30 - 20:00
Tuesday:
08:30 - 20:00
Wednesday:
08:30 - 20:00
Thursday:
08:30 - 20:00
Friday:
08:30 - 18:00
Saturday:
08:30 - 18:00
Sunday:
Day off
Reviews of Reed Chrysler Dodge Jeep Ram
"It was quick and easy to schedule a tire rotation online. Check-in at the service area was also convenient. I received real-time updates on the progress of the service via text and was notified as soon the rotation was complete and my vehicle was ready to be picked up. Finally, a day after the service was completed, we also received a follow-up call from a service area manager to verify we had a positive experience with Reed Dodge."
"Nick is a fantastic salesman. He took the time to research all vehicles to meet every single requirement I had. He found me my perfect vehicle and I love the gas money I am saving and my car payment is very reasonable. I highly recommend Reed in St. Joseph and Nick Patterson for the best salesman."
"Where to begin? Purchased a certified used truck in late August. I was gone for the month of September, so the truck was parked the whole time. When I started driving it, I noticed the issue with the fuel level only reaching to 3/4 tank but would only do it here and there. Well, when I got tired of it, I looked into it and found out that hundreds of other ram owners were having the same issue as I was and that their dealers were getting them fixed. I took it back to this dealer the day before the appointment to get this repair plus another issue that was scheduled at 8am. I was supposed to get a phone call in the morning letting me know what they found out. I ended up calling them twice just to be passed around due to the lack of them picking up the phone in the service department. The nice lady at the front desk took my info down and passed it back to the service writers. I had to physically show up to get the answers. Even though the 3 service writers were not doing anything and didn't have any customers. Just goes to show how important customers are... I knew what was wrong with it (fuel pump), but the service writer stated that they need someone to validate it and the charge was $165 to tell me what I already knew... Not only that, but they also knew it wouldn't have been covered under warranty, so I was still charged it. They are not willing to work with me since I have not had this vehicle for that long and put less than 2k miles since I purchased it. I would not recommend anyone to take their vehicle there for any type of service if this is how I am being treated. Drive the extra miles to Kansas City or Omaha to fix your vehicles. *UPDATE* I have been calling almost every day or showing up to check on the truck. After the truck was there for almost a week. I contacted them to check on it. After being passed around to 6 different people and no one answering the phone. I sat on the phone for 14 min to finally be told it will be done within an hour. Such great timely service. I did not get any phone calls from the dealership giving me any updates. I would bet that if my truck was done, they would have not contacted me. *Update* still having the problem. Dealer hasn’t reached out to solve the problem. They will only acknowledge the 5 stars. I’ll end up doing this repair myself and upgrading it all. No I will not order any parts from this dealer either."
"Billy Weaver is definitely my go to guy. I have been dealing with Billy for many years, lease or purchase he listens to your ‘wants’ and always delivers!! I never have to have my husband involved!!"
"Sales manager was great, texting back and forth for several days. Both salesman I worked with nice and knowledgeable. In the end I got the SUV and color i wanted, so I'm very happy with everyone to include the finance department !!"
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