Walmart Auto Care Centers 1920 U.S. 73, Atchison, KS 66002

"DO NOT GO HERE! Don’t waste your time or money going here, go to the Atchison Express Lube instead! I wish there was a 0 star option because the service was horrible. I came in for a simple oil change, and it took 2 hours. After the oil change, they informed me that my car wouldn’t turn on because it was a bad battery…I’ve had the same battery for 2 years and have never had a problem with the battery. They charged me for the most expensive oil change along with charging me over $100 for a new battery. The battery in my car already had a warranty on it from AAA, but the employees wouldn’t let me call AAA because my car was already in their garage. When I went to check out they they almost charged me twice for the battery replacement, so we had to start the whole process over again. I will never come here for auto care again"

"I dropped my tire off for a simple patch job with them saying it would take around an hour and a half. Now 4 hours later my tire hasn’t even moved from where I put it."

"Drop off and go. That's the best thing about getting tires here. Leave it. Go get some grub. Do some shopping. BUT Make sure they have your correct tire size when you get there.....even though they say ' yeah, it's in stock ' when you call....that's not always the case. The employee's have always been nice and helpful each time we've had a vehicle in there."

"Tire repair. NOBODY else there getting work done. Took 2 guys right at an hr to repair one hole in a tire. 1 played on his phone almost the entire time. Then for 10 minutes was waiting for paperwork to go through as watched the guys stand around and laugh and talk. No reason for this. Was told one was even the mgr. Highly do not recommend."

"I absolutely hate having to wait at Walmart. I went one evening and they said that they did not have enough staff to come back the next day which I did I waited 2 hours while they checked my tire. There was a bubble on the outside wall and the tire was going flat. I had to ask the personnel what they found out with my tire after waiting that long. The young man who actually worked on my tire brought my keys and sheet back into the area behind the cash register and only told me that the paperwork was in the process of being finished as he walked back into the working area. The man who checked me out at the register that night was not going to say anything either. I asked him what was found. He scanned over the paperwork and said "apparently they didn't see anything wrong." I was glad that I looked at my tires before they worked on them . I had to go back in to the young man who was blowing me off and ask to have my valve stem cap replaced ! I mean really come on Walmart ! The next day my tire was still low on air, granted this was a brand new tire as of May. So I went back to Walmart where staff were just standing around smoking cigarettes and talking outside the automotive department. So I went up to them and I spoke with a lady who I believe was the automotive department manager She told me to go ahead and bring the vehicle back the next day. She and another employee were having a discussion as to whether or not my road hazard warranty would cover the damaged tire or not. She approved that I could bring the tire and vehicle back in and they would replace it and I would get credit on my tire that had a bubble on the sidewall because of all the tread that remained. However this was another at least two hour minimum wait time. I'm very sensitive to smells which cause migraines. I ended up with a nasty migraine after dealing with all of this that should have been taken care of the first time. And now I look at my tire with the pictures that I'm posting and it still looks like my tire is running low on air. If I didn't have road hazard warranty on those tires I would definitely take my vehicle elsewhere for service. I have also told them multiple times that since I am divorced that I want my ex husband's name removed off of my vehicle account, yet they continue to bring his name up every time. I don't understand the issue with that I've been to two different Walmarts Topeka and Atchison and have asked them to remove his name and his name is still there. They need to work on their customer service!"