Apple Renaissance at Colony Park

"For one employees & the store/atmosphere was really nice. I had received help from Krystal with the curly hair & she was soo adorable & amazing I absolutely love her!! Anytime I come into the store that is who I would like to see..I was having trouble getting my iphn back on & she jumped right on it with no problems..I think she deserves a raise thanks again Krystal!☺️"

"I purchased the $800 Ultra 2 watch from Apple Renaissance store in Ridgeland Mississippi on Thursday, 5th September, brought it home to discover the charger is bad. Brought it back to the Apple Store the next day and after spending an hour, waiting to be helped, I was told they don’t have a charger in stock. However, there was a charger on the shelf. When I found it, I was told they couldn’t give me that one and have to order a charger and call me when it comes in. She also said you can buy that one, if you want. So, I’ll have to come back and wait another hour to pick it up. The girl waiting on me was rude and shouldn’t be working at Apple. Not sure what happened to Apple. People there were very friendly and helpful in the past. I’ve always thought Apple products were expensive but also thought you get what you pay for and Apple has some fine products. It’s the people that make a company. Of course the products have much to do with success, but people can ruin a company quicker than products can be produced. The entire experience could have been much different if the employee showed a little interest in my needs and acted like she enjoyed her job helping customers. However, she acted like she would rather be somewhere else, and maybe she should!"

"I love going into the Apple Store I am glad that Apple haven't moved hat out of the metro city ares I have just about everything apple has made I even have the 1st iPhone"

"Your procedures are not standardized and your customers get a different experience every time. 1 example: Your iOS stopped backing up alarms data with no warning. Your trained associates could not help me.. they offered no alternative solutions. There was an air of laziness uncharacteristic of Apple elsewhere in the country. Unacceptable. Saddening."