Bug Pro LLC 9919 A Street, Bay St. Louis, MS 39520

"Edit 2: Almost 4 months later, I started hearing rats in the walls again. Apparently they decided to cancel the contract without notifying me, and stopped checking the traps a long time ago. They never called me back, despite saying they would. I did everything they told me to, and was left high and dry. If they change their mind, this review will come down again, but I dont think the office has any intention of being honest anymore. Edit: After leaving this review, a month later I received a call from BugPro offering a free spray treatment on my house if I promised to remove my review. I agreed, and they came out and sprayed it, but a week or two later she calls to make sure the review was deleted. I had to ask her why my house was full of bugs I'd never seen before, NOT DEAD, for almost a week after the spray. There were MORE BUGS in my house after the spray than before. She said that was not normal, that usually you'll see dead bugs afterward, but I hadn't seen a single dead bug, and still havent weeks later. The house is still full of bugs. She said that a technician would contact me about the issue, but no one did, and now the office wont answer their phone. Original: Terrible with scheduling, and did nothing about the termites, even though we have a contract. Took weeks to get someone out to my home after they changed/canceled my appointment several times without notifying me. When they took a look at my house, they were in and out in less than 5 minutes. Shined a flashlight on a couple walls for a second, looked at the outisde walls for a moment, and preferred making idle conversation instead of inspecting. They did not look at the attic and skipped an entire half of the house. TWICE. All I was told as they were leaving is that the termites are my problem, and I'll just have to buy some OFF! (mosquito repellent) and spray it all over the windows and walls to prevent the termites from coming in. They told me that it is essentially my problem, and they wont do anything about it until after there is an infestation. According to them there is nothing they can do to prevent termites. I have no idea what Im supposed to do here, since no one will help me. The termites fill my house every night, and theyre crawling all over me in my sleep."

"When we were in the process of purchasing our new home all I cared about was the termite inspection coming back good due to a nightmare in our home prior to our current one. Our new home passed inspection so to it was definitely a suprise a few months after moving into our new home that we discovered termites. I went straight to my loan company to find out who did my inspection and that's how I found BugPro. They came out and made things right treated the area and then treated my whole home and yard on them. They never tried to wiggle their way out of it like other companies. I've been a customer with them for a few years now and they have went above and beyond with scheduling and finances. Every tech that has came out has been kind and respectful. Their products are also great and they have no problem coming back out if you feel as though you need more product put out. BugPro puts my mind at ease and my home free of pest!"

"The best thing about Bug Pro LLC is they approach their clients professionally. The company is customer-centricity. I received the best bug control service from them two days back, and I can’t share much about how satisfied I am! The whole team was amazing and friendly with us all the time!"

"A few days back, I hired the team of Bug Pro LLC and received amazing services from them. They visited my home on time by bringing all the necessary equipment. They are super helpful and professional. With the help of them, I received the non-toxic solution at a pretty affordable price."

"I very highly recommend BugPro and the knowledgeable technicians that work for them. They personalize their customer service for each client. Everyone has different needs and don’t need to waste money that is not necessary. Corey, our pest technician has been serving us for 5 years. Corey is always professional and I have no doubt I can give him access on my property and in my home when I’m not there. Very trust worthy. Call BugPro worth every dollar spent."