Dr. Steven Major 6882 Elmore Road, Southaven, MS 38671

"THANK GOD I FOUND ANOTHER DOCTOR"

"Very personable. Friendly people great care."

"I am a new patient wanting to come in for a severe reflux problem possibly or it could be a more major problem. I called on Wed. and made an appt. for That Friday at 1pm because that is actually the only time I could be there because I get off at noon on Fridays. I then received a phone call stating that I needed to be rescheduled to the following Tuesday due to being short staffed. I reluctantly said OK, and was worried how I would sleep, etc. until then. Upon thinking about it overnight, I decided to try and call back to tell them I would be glad to wait it out on Friday if they could possibly keep my appt. on Friday. When I called, a woman named "Shay" answered the phone. I have NEVER encountered such a RUDE person EVER!!! She had ZERO COMPASSION for me as I explained. She said since I was a new patient, that I would have to come in the mornings, no exceptions. Explaining to "Shay" that this was a different situation, where I just needed to see the Dr. for an emergency consultation. The bitter, short woman couldn't have been any more unprofessional. In fact, when I explained that she was cold, rude, inconsiderate, she hung up on me! I'll never grace the office ever and if you would like this kind of treatment, I would highly recommend that you don't either. This is the very first review I've ever given, but I just couldn't resist telling my horrible incident!"

"Not a corporate cash cow where its all get in and get out. The wait time is sometimes questionable and sometimes Dr Major is hard to warm up to in the sense that hes a little socially awkward (but who isnt after covid). Whether it was going in for a non scheduled visit sick or a scheduled visit to refill medications, the staff there worked with me to make each appointment comfortable (i have severe social anxiety). What i loved the most and what made me decide that this poace was going to be my primary medical physician was the delicate care Ms Marsha (nurse) and the rest of the staff gave on my first few visits. The conpassion they showed to my mental health ailments in order for them to assess my physical ailements was something i have never received from a doctor's office which felt more like an extended part of my family after some time. Im so glad i stuck with them at first and have been proud to have called them my primary medical office ....if i ever had questions or concerns, Ms Marsha would have answers and any issues that arose in which i found myself worried, the compassion they showed and how genuine they were to easing my fears is priceless. I was sad to leave the area and move across country and hoped to have found by now after 5 years of searching for a new primary doctor but after many attempts, noone has come close to the outstanding , professional, and warm sense of community that Dr Major and his staff provide. While every office has their blah days (this one has them too)- i highly recommend sticking with them and giving them the opportunity not to just be a name on a paper hut an extended member of their family. Now, if they could just move their entire staff and open a location in florida that would be FANTASTIC! HEEHEE. Other offices should pay attention to the small community environment they bring to the table. Its not just about seeking expert advice and remedy for your body; its also about providing that safe place where when you walk through that door to sign in to your appoint you know youre in good hands and THAT is what makes me have to give a 5 star review because that in itself is both a unique and rare quality to find. Thank you DR Major for providing that safe welcoming environment to me and the rest of the community."