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H&R Block
101 Village Boulevard, Madison, Mississippi, United States
About the H&R Block
H&R Block is a trusted accounting and finance institution located at 101 Village Boulevard in Madison, Mississippi, United States. With a team of experienced professionals, H&R Block offers a wide range of services including tax preparation, financial planning, and bookkeeping. Whether you are an individual looking for assistance with your personal finances or a business in need of expert accounting services, H&R Block is dedicated to providing top-notch solutions tailored to your specific needs. Visit us today to experience the difference that our expertise and personalized approach can make in managing your financial affairs.
Photos of H&R Block
101 Village Blvd, Madison, MS 39110, United States
Opening hours of H&R Block
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
12:00 - 16:00
Reviews of H&R Block
"Customer service and communication almost non existent. Several left messages went unreturned. Maybe another branch is better than the Madison branch."
"Great and very professional service from Jeannia, she was very helpful. I will most likely use H&R Block next year depending the complexity of my taxes throughout the year and whether it will be worth with the H&R Block fee."
"Satisfied with the overall minimal time involved to prepare my tax return; also satisfied with the fast response time with the IRS and State's acceptance of the tax return"
"I love nothing more than sharing products and services and experiences with my friends and family when something I've used or bought was fantastic or worked great or was a great deal or a place I went had exceptional service--- but I also think the beauty of social media is that when someone uses something and hated it or received terrible service somewhere - they can also share that with their friends and family to spare them from using something that doesn't work or getting terrible service from a business themselves. With that said-- I'd like to spare all of my friends and family the terrible customer service that H & R Block in Madison, MS provides by sharing my experience with them. I would first like to add that I've done my own taxes for years and never had the first problem with the IRS. I am not an accountant, CPA, or any sort of "tax whiz" but I feel like filing a simple tax return is not that hard. I would also like to add that the main reason I sought help is because as most of you know I own my own skincare business and I felt as though I needed help with all the extras that come along with that. H&R Block in Madison filed my 2014 taxes for me and in addition to the cost being more than TRIPLE what I paid a CPA to file my 2015 taxes- they screwed them up. They failed to add in my husbands' income at all even though they had his information in their folder. So now we owe the IRS an astronomical amount of money with interest tacked on because it's considered late payment. Now if I were the business in this situation I would feel an apology is in order, a full refund of the tax preparation cost, and a refund for the interest I now owe because of their mistake. What I got instead is the same stupid question- "Did you pay for the Peace of Mind?". No I did not. But I had the understanding that this "Peace of Mind" was in case of an audit which is not my case at all. I feel as though this was strictly an error made by the person I paid (quite a chunk of money) to to do a job. And they failed to do that job properly. So they are only giving me the interest in a refund and a small amount of what I paid them. Which is almost comical. If I paid a mechanic to change my oil and he didn't change it properly and my motor blew up 500 yards down the road-- the business would adhere all costs plus some-- so why this business feels as though they get to charge me even though they didn't do their job, are costing me time away from work, headache, and a large amount of money out of nowhere I wasn't expecting--is beyond me. They obviously do not feel like it's most important to do their job right- or make up for it when they make a mistake. I know I certainly do that when it comes to my own business. If I make a mistake-- I'm not going to make my customer pay for it. I am so far beyond mad that it's going to take some serious time with Jesus today to get my mind back right. Bottom line here-- I will not ever give this company my business ever again nor will I refer anyone to them. That is all. Rant over."
"Only scheduled an appointment, this the fourth year in a row for them to do my taxes. The person who did them the previous times has retired. I hope the new person is as pleasant as the last person."
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