CVS 1695 Louisiana 59, Mandeville, LA 70448

"The pharmacy didn't get one of my medications in before my prescription ran out. They went above and beyond to track down somewhere who had it in stock for me so I didn't do without it. They were extremely helpful and very nice about it."

"The slowest pharmacy ever. Only ywo people working. They themselves looked to be on drugs. I'd use another pharmacy if you had a choice."

"Horrid experience! My prescription was sent in, but after it not being filled, I called only to find out that they didn't even have record of my doctor sending it in. So I called, and was on hold for so long that the voicemail picked up. I drove to the store. Two technicians behind the counter. Not a single person in line, no one in the drive-thru. The pharmacy techs are having a personal conversation about restaurants. So, that was what was so important that you couldn't answer a customer call? One technician noticed me, but did not say anything to me. He and his little buddy just kept talking. I waited to be acknowledged, and they couldn't be bothered. I listened and waited, and finally had enough. The female pharmacy tech said, "I like red curry!" And I said, "I LIKE BEING HELPED WHEN I WALK UP TO A COUNTER." So now I'm giving attitude (I'll admit that), and she comes up to the counter with the same attitude. She told me they were still waiting on my doctor to send in the request. I said, "That's funny, because I have the proof she sent it in right here." And held up my phone to show her THE NOTIFICATION THAT MY MEDICINE WAS SENT THE DAY BEFORE. According to them, my medicine is unavailable, and I probably won't be able to get it filled until next week. So please tell me WHY my doctor found the medicine at a different pharmacy, not more than a mile from this location? This is embarrassing."

"Worst customer service that I've ever had at a CVS. Called in for a refill of a.medication that is very important to be taken on a regular routine. The pharmacy didn't have enough curtacee to call me back and letting me know that they no longer take payments from Medicare !! So two days after the refill was called in.I went to pick it up and that's when I was informed that it wasn't filled. The reply that I was given was, OH Well Not My Problem! I've never been treated like this before by a Health Care Provider!!! I'll never go back for anything else. And will inform everyone from Managers to Corporate Offices all the way to God almighty!!! The treatment that was received from CVS."

"I have been going to this CVS for a number of years. The store is always clean, and the people who work there are always willing to help. The pharmacy has the most pleasant staff. Dr. Ron will always take time to answer any questions I have had regarding my prescriptions. Thanks to Chris, who works in the pharmacy, I got my flu shot early this year, approximately 2 weeks before my roommate got the flu. Thank you Chris! Also, when I use The drive through, it seems to always be Jordon who takes care of me. He is such a pleasant young man. The General manager of the store, Lisa, you would never know that she is the manager. She will take the time to help me find whatever it is that I am looking for. I have been using this CVS for approximately 10 years, and the above mentioned people have been there as well. Must be a pleasant place for them too. My apologies for not mentioning other staff members, they too are excellent, I have just mentioned the ones I knew best."