WATERS International Trucks & Idealease 80 S&K Drive, Hattiesburg, MS 39402

"Excellent shop!!! Knowledge, top notch mechanics and techs. Had me in and out in less than 90 minutes. Made sure I was still on time for my delivery. Highly recommend for any and all diesel truck work!! 5 star facility."

"How do I do this keeping it to point yet hitting it home. On Sunday 01.08.23 my stop engine light came on 33 miles from Waters International in Hattiesburg MS. Had it towed to Waters the next day to be looked at and they confirmed that Tuesday the engine had blown. Showing me the calamity it left in the oil pan left me devastated. Thank God this incident would be covered by Navistar. I cannot express enough the level of professionalism from the beginning to the end from my service advisor Randy. This has, by far been my best truck service experience I’d ever had. Needless to say I had to leave the truck and drive back to South Florida thinking, “oh Lord another month at home waiting for the repair?” The next day I was so down I can’t express the feeling until I received a text of photos from Randy showing them removing my engine and the factory reman in the crate there ready to go, text saying “I just wanted to give you a boost in spirit, we’ll get you going as fast as we can”. To keep this short and sweet, these guys were like an army of ants working on my truck to get me back on the road. I even needed a clutch and accompanying components which they did as well. From my break down that past Sunday I literally got a text that following Monday, one week, that my truck was ready to get back to work. As a one man show I can’t tell you how much I appreciate you guys going above and beyond to doing such a phenomenal job. Last year just as a reference, I owned a Freightliner and had issues with it, Freightliner service had me down for 2 months for issues that didn’t even require special order parts. Waters International and Randy you guys ROCK. If you need a place to service your truck or buy a truck I 100% highly recommend Waters International in Hattiesburg MS. Even if you don’t live in MS I guarantee it’ll be worth the trip. Again thank you guys sooooooo much, I can now get back to the business of providing for my family and may God bless everyone of you. P.S. thank you for making my RH side bumper look way better."

"I called them and asked if they could get to me over the holidays and they told me no problem so I dropped my truck off Thursday at the Hattiesburg office before Christmas. I understand them being off for Christmas. I checked with them every day this week and told I was next on the list. Here it is Thursday and still no word. I am sorry I picking up the truck tomorrow and I will not be back. I was told by other people don’t go there that I should have gone to meridian office. I have learned my lesson."

"It was w a pleasure working with Randy and his team. They were communicative and helpful while they fixed up my bus! Things can take longer than planned, that just happens, but this team went out of their way, like helping with transport to a hotel to help me be comfortable while we waited for parts."

"I manage a small fleet of semis and work trucks in MS. The Asst. Service MGR, Randy, has made doing business with a dealership the best experience you could ask for. The repairs are made in a very timely fashion, when problems do arise he as been exceptional in his response to address them, even when it comes to billing issues that may have been my fault. Becky is always nice and helpful and the parts counter does all they can without hesitation to meet our needs. The people in Hattiesburg at Waters International are and have been instrumental to keeping my fleet going and exceptional in the processing of information and resolving issues. I will continue to use them at every turn. Thank you"