Jackson Area Federal Credit Union

"The Hwy 80 location has 3 ladies walking around doing nothing and I’m just trying to get my card unlocked!!! I will never come to this location again"

"Never answers the phone and very difficult to get a hold of. always have rude and unprofessional"

"I am closing my account immediately. If I could give no stars I would. They never answer the phone and so unprofessional. I attempted to finance my car with them, but the loan officer did not answer the phone so I could give her info on the car I selected to process the auto loan. I will never recommend this credit union."

"If I could give this review a negative 5 star I would. For starters the tellers are rude. It’s always a problem when I go up there. When I tell them I want something done they do what they want to do and get mad at you because they weren’t listening. I’ve filled out an address change request form twice and got charged because someone up there isn’t doing their job. One time I went they put my money in someone else account. It’s been numerous occasions where I’ve had a problem with this credit union if you could save yourself money and time please do because this place isn’t worth investing in!"

"I love my credit union been a member since the 80's great benefits and customer service and outstanding professionalism. Interest rates always better than banks. They love to say yes to your financial needs when others say no and always ready to help you fix your financial concerns when they can't say yes to your needs so they can say yes. This is the number one credit union. Fast service so you won't stand in lines for long periods of your time. Great place to be a member. So stop by to join. It's family friendly also."