The UPS Store

"I see quite a few bad reviews, but all my experiences here have always been pretty good. The only thing that can make a visit take longer than expected is customers themselves. I have never had a single issue with any of the employees as they have always been nice, friendly, and cordial to me."

"I used this location one time for a PO box. I did not renew it in 2023. I receive a phone call from a young lady (Caitlyn?) who advised me that she could release my mail to me if I renewed my mail box. I advised I had not renewed months ago, this had already been dealt with. She advised she would then further return all of my mail. I work around the corner from this store and could have picked up. She said no, I was not allowed to have my mail. Well listen, you called me over a po box that i never renewed because I no longer needed it. If you now have mail, bc clearly someone dropped the ball, why would you have the audacity to argue with me over my own mail???????? Not only was she rude, but she was sarcastic and thought this was funny. This is a sad situation because we use this location for our company's shipping needs. I know who helped me because of this. I was just there this week shipping off packages. I will be sure to find another shipping location. Never should a customer be addressed in the manner in which i was spoken to."

"I have been to this UPS store many times the staff is always extremely helpful, and are able to answer any questions I may have. I highly recommend doing business at this store."

"UPS Store Hwy. 190 Mandeville LA 70471 is by far the efficient, helpful and friendly mailing facility I've come across in the 25+ years we've lived here. The owner John is knowledgeable, professional and friendly. One of his best employees is Patrick Spiderman (yes, that's his middle name. He's got a great story around it). He's a quiet leader, funny, and experienced. Please check out this UPS Store the next time you need a package shipped."

"Be sure to bring your own tape. Even if it’s a 3 inch piece because this location will charge $2. My box was a UPS pre purchased label too. Yes the cost of nearly everything is going up; so has shipping - charging additional money for something that can help your customers is priceless. I suggest pick your “up charges”reasonably. Your store isn’t our only option to ship from nor is it even convenient."