Briarwood Pet Shop & Kennels

"If I could leave a zero I would. Our Boxer Harley is having to be treated for constipation and dehydration after a 4 night stay with them. I received no phone calls to notify us there was a problem. This problem did not happen within the little while before we picked him up. Either no one noticed or didn’t care. DO NOT Take you animals here if you value them. Our last visit our German Shepard Rosie came home with sores all up and down her front legs. I chalked this up to her not being used to being kenneled and scratch to get out. I gave them the benefit of the doubt and tried them again. What happened this time is unacceptable!!!"

"I bought my dog from here 9 years ago a Shih tzu and he is still doing so great!"

"I got lots of different flowers at great prices and potting soil"

"Friendly people but very expensive! My cat's food increased in price by $10 since the last time I came in. Won't be able to shop here anymore!"

"MOST HORRIBLE EXPERIENCE EVER!!! I dropped my dog off at 8:00 am, the lady told me she SHOULD be ready by 3:00 pm because they had a lot of dogs in front of mine. 4:00 pm rolls around and I'm like dang my dog not ready yet. Silly me was expecting a phone call to let me know my dog was ready. I mean I would think that's what a professional busy would do, Petsmart does. So right when I'm about to call I get a phone call from them at 4:40 pm telling me my dog is ready and they close at 5:00 pm. WOW!! That only gives me 20 minutes to make it to my dog whom has never been without me and is like a child to me because I have no children. It's storming raining and I could hardly see where I was going but I'm speeding trying to get there on time. I called them 3 times to let them know I was close and I have to have my dog and they had no heart. They told me that if I make it there before they leave then I could get my dog, if not I would have to wait until Monday. You guys, I literally made it to the place at 5:03 pm and the lights were off and doors were locked. Now u mean to tell me these people were that low down that they couldn't even wait 5 minutes so I can get my dog? I got there at 5:03 pm, so that means that they probably left before 5:00 pm because it takes more that 3 minutes to close down a business. My guess is they're probably trying to get over so they can charge boarding fees on top of the grooming fees. I was heart broken and in tears and all you pet lovers know what it feels like to have a pet, they're just like family. I will NEVER go back to Briarwood Grooming in Jackson Ms again. I'll just stick with a more professional company that will have the common since to call and let me know my dog is ready and enough compassion for a dog and it's owner to know sometimes things happen and it's perfectly fine to not be a butt whole and leave a pet owner standing in an empty parking lot with rain falling on her head looking inside a glass window outside of a locked door wondering is her dog ok because she's never been away from her owner not even one night. Instead have a heart and wait at least 5 or 10 minutes expecially when the pet owner calls and say their on the way."