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Botanica Apartments
100 Saint Ann Drive, Mandeville, Louisiana, United States
About the Botanica Apartments
Botanica Apartments is a luxurious residential complex located at 100 Saint Ann Drive in Mandeville, Louisiana. As a premier real estate agency, Botanica Apartments offers a range of upscale living options for those seeking a sophisticated and modern lifestyle. With spacious floor plans, high-end amenities, and beautiful landscaping, residents can enjoy a comfortable and stylish living experience. The prime location in Mandeville provides easy access to shopping, dining, and entertainment options, making Botanica Apartments the perfect place to call home.
Photos of Botanica Apartments
100 St Ann Dr, Mandeville, LA 70471, United States
Opening hours of Botanica Apartments
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of Botanica Apartments
"I mean it's pretty nice for an apartment complex but there are a lot of repairs that go undone despite being reported and a lot of things that are overlooked such as doors properly sealing and protecting the apartment from humidity and temperatures. They overall are a nice apartment complex"
"STEER CLEAR OF THIS PLACE!! WORST APPARTMENT COMPLEX. This place is horrible. The appartments are not clean on move in. The parking lot is always full and there is no space to park usually have to park on the dirt. There prices are absurd 1100 for a one bedroom. The pool is in awful shape. The staff is horrible and rude besides Stephanie she was the only person who sympathizes. All the hidden fee's we broke the lease to only be shaped with 4k worth of termination fees and reembeurments. There stair wells are not maintained at all and are coated with alge I sleped and fell a whole flight of stairs and nothing g. They do not care here they just want you money 0 customer service"
"I would not recommend this place to anyone. I signed a lease in January 2023 and by March I was ready to get out. Management is extremely unprofessional, rude, and does not communicate with their team or residents. In March, they shut off my power without warning. When I called Cleco to turn it back on, they informed me that Botanica called and requested to have the power put back in their name, even though I was paying the bills. I spent a full day going back and forth with Botanica and Cleco, with Botanica saying it couldn’t possibly be them and it was Cleco’s fault. Coincidentally, when a higher up from Cleco sent me the audio file of the same Botanica manager’s phone call to Cleco to request to turn my power off, Botanica dropped the lease violation fees they were trying to charge me. Months later, I came home to see that someone had been in my apartment while I was at work. I called the office the next morning and they said they had no record of giving anyone my key and I should call the police. They called me back 5 minutes later and said they signed me up for a weekly pest control check-up. This was done without my knowledge. I felt very uncomfortable that they had no record of giving my key to a third-party service or letting someone in my apartment without warning or my consent. Living here in general was very uncomfortable. The walls/ceilings are so thin that I could hear my upstairs neighbor’s phone calls and the beams bending in the ceiling when she walked around. Neighbors would put their kids outside their door to let them throw tantrums for everyone to hear. I’ve had to step over everything from a used menstrual pad to cat feces baking in the sun just to go down the stairs. Also, this is NOT a smoke-free complex like they claim. My neighbor whose vent connected to mine was smoking inside his apartment and it took MONTHS to get the smell out. People smoke cigarettes and weed on their balconies and the smell lingers in the building stairwell. The price for a 1bd/1ba apartment is ridiculous considering how poor the property is managed."
"Was really excited about this place bc of the location and how pretty the grounds are. Office staff was essentially useless and couldn’t walk me thru the process and kept asking for my ssn and income and things that I had already submitted in an application. Then they told me all different amounts for deposits. It was such a huge cluster eff and completely unprofessional but I was so excited I just shrugged it off. I finally got my unit and was doing the walk thru. I was so disappointed I wanted to cry. It smelled like mildew the second I walked in door and there was a dampness in the air that felt unclean. Upon further inspection, there was mold in the cabinets, holes in the master bath tub that were poorly patched and it was evident that there was a leak in the living room as the ceiling had stains and huge patchwork that they didn’t even bother to paint. The flooring was buckling under this spot as well and none of the walls were painted, I could still see scuffs and black marks from the previous tenants. This was nothing like the model unit I was presented before doing the application. It was so unbelievable that they’d hand over a unit to a tenant in this condition. They didn’t even bother to clean the place bc there was still stuff in the fridge and cabinets. Sad. No one even cared to reach out to me to apologize for the huge inconvenience or offer me an alternative unit since I paid for a place and they couldn’t deliver. I’d be embarrassed if I was the manager of this facility and this happened on my watch, but I do not think they care about anything but money here. Beware is all I will say."
"Scammed out of my $400 deposit. Who at Botanica is actually making the decisions when it comes to the application process??? Property manager misguided me through the application process. I hand delivered my a written renter application 7/21. The property manager did not know how to walk me through the online application. I clearly explained we were selling our house and needed to move in 7/28, Botanica office manager agreed to accommodate. I called in 7/25 and 7/26, was told my application was "Pending". Called the morning of 7/27, was told my application was still "Pending". I asked from help from upper management, nothing. Note* I was approved for two other rental houses, within 48 hours. I submitted a renters report and even the closing documents outlying the proceeds from selling our house. 7/27 mid day, I told Botanica i was moving else where, I could not chance not being approved. I have a wife and two young kids. Botanica refused to give me my $400 deposit back, told me "I changed my mind". I would have never put the application in , knowing i would not be approved in 3-5 business days. The apartment manager stated multiple times she was new and still learning. My deposit fell victim to poor management and a new property manger that did not communicate the correct time frame it would for an application to be approved."
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