Hancock Medical Center : Emergency Room

"Ruptured ear drum and bloody after 4 hours incompetent Doc didn't even have the decency to come into the room and talk. He arrogantly push open the door and yells as he's go by go to Walmart and buy ear drops you'll be fine.. rude and obnoxiously. U decide . No cleaning the ear out- No Nothing . arrogantlyarragpush"

"This was one of the best Emergency rooms we have ever been in. The staff was pleasant efficient and caring. They treated my hubby like a person and not just another problem. They listened and only did what was needed to make him better. kudos to this place y'all have it figured out."

"The only good thing about this er is if you're lucky enough to get Dr. Casey or one of a handful of decent nurses they have. Tonight I sat in a room for over 2 hours without so much as being checked on by a nurse. Only 2 other patients, so they can't say they were busy either. I HIGHLY recommend risking it and making the drive to anywhere but here if at all possible! This place is the BIGGEST JOKE of an er I've EVER been to! It's a shame because they have some amazing doctors outside of the er department, like Dr. Lam and Dr. San (can't spell his entire last name or say it), but worst er EVER!"

"Let me start by saying I never go to an ER. I had no choice Fridaynight/early early Saturday morning. I arrived and Jennifer was so sweet and so patient with me while getting me registered. I was taken back almost immediately and treatment started. Dr Casey, Sean my RN and the rest his staff were absolutely amazing! So attentive to all my needs and listened to everything I was saying. The man who took me for X-ray and ct was so so nice, patient and extremely gentle with all my slow movements. Thank you so much for making my experience a good one. Each and everyone of you are the real MVP’s!!!"

"The wait was a little long (but I've never been to an ER with a short wait anyway), but the staff were awesome! So comforting and professional and helpful! I've had so many bad doctor experiences but these people were really fantastic, definitely worth the wait to feel so genuinely cared about. Especially Brittany!"