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Mississippi Ear Nose & Throat Surgical Associates
2550 Flowood Drive, Flowood, Mississippi 39232
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About the Mississippi Ear Nose & Throat Surgical Associates
Mississippi Ear Nose & Throat Surgical Associates is a premier medical facility located at 2550 Flowood Drive in Flowood, Mississippi. Specializing in ear, nose, and throat disorders, as well as audiology, our experienced physicians provide top-notch care to patients of all ages. Our clinic is dedicated to clinical excellence and ensuring each patient has a positive and personalized experience.
With a team of ENT specialists, licensed audiologists, and a dedicated staff, we offer seamless and coordinated care for all ear, nose, and throat/audiology needs. We accept various insurance plans, including Blue Cross Blue Shield, Medicare, and more, and offer Care Credit for patients interested in hearing aids or extending payment options.
Patients have praised our physicians for their accurate diagnoses, successful surgeries, and excellent care. Whether it's treating sinus issues, ear infections, or hearing loss, Mississippi Ear Nose & Throat Surgical Associates is committed to providing the best possible care for our patients. Visit us at our convenient location in Flowood from Monday to Friday for all your ENT and audiology needs.
Photos of Mississippi Ear Nose & Throat Surgical Associates
2550 Flowood Dr #303, Flowood, MS 39232, United States
Opening hours of Mississippi Ear Nose & Throat Surgical Associates
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 12:00
Saturday:
Closed
Sunday:
Closed
Reviews of Mississippi Ear Nose & Throat Surgical Associates
"Dr Hines is a wonderful doctor/person! He performed surgery for me and I can only sing his praises for the outcome!"
"While the staff and doctors were professional and friendly, I would not go to this office a second time. The doctor was not open to any explanation of my recurrent ear infections other than the one he decided was correct, which is actually not correct. My ear infections are not due to TMJ, a conjecture that I disagreed with, but he didn’t want to discuss further. I actually have a deviated septum that is causing my sinuses on the right side of my face to drain into my ear. My nose wasn’t checked at all and he did not want to listen when I told him I do not have ear issues when my TMJ flares up but rather when my sinuses begin to drain. I was charged $168 for this appointment and was told I had to pay on the spot. I asked about paying later so I could split it into separate payments and see the actual bill first and was told no. I was not given a chance to see what I was billed for before paying, and to this day, I have never seen a bill to see what charges they put on it. I actually got in my car and cried when I left because I was given no solution, no one wanted to listen to my concerns, and the bill was something that put me in a financial bind. I had driven all the way from across the state for this appointment and left with a huge financial hit and no help. I do not receive doctor’s pay at my job and therefore $168 with no advance warning or chance to examine the charges was a burden and caused me a lot of distress. I would like to think this isn’t a reflection of the practice as a whole, but I feel like my money was taken with no concern for my care. I wish they had been as open to hearing my concerns as they were to not letting me leave until they got every dime of that bill. Upon seeing other reviews, it seems the billing situation is a recurring issue, but that unlike me, other people were given an option to pay within 90 days before it was sent to collections. I am not sure I trust the business practices of this clinic."
"Only giving two stars since I got what I needed. From the moment I made my appointment over the phone- with a lady named McKenzie I believe- this experience sucked. She was incredibly rude and coming from someone who also works in customer service, seems like everyone in this office needs a little extra training. The ladies at the front desk are rude and incredibly dismissive. While I was waiting to be called back, I witnessed a nice lady being turned away by one of the people at the front desk, and she was pleading with them to get her baby in because she couldn't hear out of one of her ears at all. When I got back to see Dr. Hines he was okay. The energy in this office is just so completely off. There's just no other way to describe it. After about 10 minutes with Dr. Hines he had looked at my ears, nose, and throat ($40 with Blue Cross Blue Shield insurance), Shot some lidocaine up my nose (which did nothing), and stuck a scope down my nose into my throat. In total I was charged $125 for literally nothing. I definitely won't be coming back here and I almost want to call the doctor who referred me and tell him I wouldn't recommend referring anyone here."
"I was referred here by my daughter's primary care doctor to have a consultation for tonsillectomy. The person who called to set up my appointment was super snobby and unhelpful. I asked her for the address for the clinic and how much the copay would be. She would not tell me. She didn't even tell me who the doctor was. Then appointment day, I was told we had to pay out of pocket and could be up to $500. I canceled the appointment and walked out. Highly don't recommend this place if you want people who are helpful and friendly. They are neither here."
"Be cautious! My wife took my son to Dr. Lee in April of this year for swollen tonsils. After receiving the bill I noticed a charge for a endoscopy procedure. I contacted the office and was rudly told that the procedure was done. I asked for the medical records and to speak to the nurse. I received a call from one of the doctors nurses who informed me that she was in the room when the procedure was done and my son "might not remember since no medication was given". After reviewing the medical records it showed that medication was given. No one here can seem to give me a straight answer, they just pawn it off on someone else. They finally sent my bill to a collection agency since I had not paid that portion. Medical fraud is definitely being done at this facility so beware. If you do have to use this place double check your bill and I would even record office visits. Crazy world we live in where an office doesn't seem to be bothered by scamming people. What can you do but let it hit your credit."
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