MyEyeDr.

"Last minute change of eye doctors for convenience, and it was the greatest decision I have made in a long time! Dawna, the GM, really took the time to get to know me personally in the short time we spent together and she worked amazingly with Janie at the front desk. Dr. Conway was incredibly thorough and got.menin and out in a jiffy. This is by far the best eye doctor experience I have ever had!"

"I made an appointment online for a Friday afternoon. I received a confirmation email as well as a text message verifying my appointment. Then, I get to the office only to find that it is completely closed. I called the office, which then the system connected me with the answering service. She was no help whatsoever and could only tell me the office was closed. In a lackadaisical manner, just told me to have a nice day. This was a complete waste of my afternoon, having to get off work early and rearrange my afternoon. As a business, if you want to close on Fridays, that’s your business model, but why have an automated system that allows your customers to make appointments??"

"The automated reminder to make an appointment was received a couple of weeks before I was actually insurance qualified for exam and new glasses. The office staff was able to reschedule to an alternate date. Once I was able to be seen the staff realized my insurance (which had changed due to Fedex switching to a new carrier) would not cover new frames because the wrong information had been imputed on the insurance side. They knew I had been without my glasses for 6 months due to a frame breakage so the office extended a substantial discount so I would be able to get new glasses. That was above and beyond anything they were required to do and I appreciate it immensely!! Go to My Eye Doctor in Collierville. It will be worth your trip."

"My daughter & I had an excellent experience at My Eye Dr. in Collierville! The front desk lady was super friendly, the doctor was very easy to talk to & the lady that checked us out & helped us pick out glasses was great. I’ll be coming back for my eye exam. They even adjusted my sunglasses when I mentioned they had been too loose! Great customer service :)"