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Best Western Cypress Creek
7921 Lamar Pool, Biloxi, Mississippi, United States
About the Best Western Cypress Creek
Best Western Cypress Creek is a cozy and welcoming lodging establishment located at 7921 Lamar Pool in Biloxi, Mississippi, United States. Nestled in a serene and picturesque setting, this hotel offers comfortable and well-appointed rooms for guests to relax and unwind in. With friendly staff, convenient amenities, and a convenient location near popular attractions, Best Western Cypress Creek is the perfect choice for both business and leisure travelers looking for a pleasant stay in Biloxi.
Photos of Best Western Cypress Creek
@ EXIT 50, 7921 Lamar Pool I-10, Biloxi, MS 39532, United States
Reviews of Best Western Cypress Creek
"My family and I booked two rooms for spring break March 15-17. Our rooms were across from each for convenience. I was in room 219. I didn’t plan on writing a review however my Ugg slippers were taken from my room… So please be mindful of what you leave in your room. I live 3 1/2 hours away from the hotel… When I realized we left my Uggs behind. I called the hotel twice. First time I was told someone would call me back. Not surprisingly NO ONE called me back. I called the next morning. I was then told to call back when housekeeping would be there. I did that, of course nobody saw them!! The female manager on duty basically said there was nothing that could be done and her staff has been there a long time so she is inclined to believe them over me! Because you have had staff a long time doesn’t mean they are trustworthy! Perhaps it could mean you are part for the problem! The hotel was ok!! The hallways especially smell like mildew!! There was always a weird odor!! You can tell they need some more work done to the place!! Also my daughter stated she saw a bug on one of our to go plates.. I didn’t notify anyone because I was unable to locate the bug once she swapped the plate on the floor. They need better staff and a deep clean!"
"The rooms were clean but really old and run down. The bathroom door would not really close without the force of the almighty. The real issue with this location was the lack of service. There was rudeness at check in. Rude in the morning when I asked for towels (as if I have any clean towels- luckily a young man swooped in). Then there was no breakfast in the bar and a lot of complaining about having to fill the food that was there. The location was convenient, but cannot recommend just on the rudeness of staff."
"Decent looking hotel however my room (113) had bugs in the bed. I'm not sure what a bed bug looks like but to be safe I'd assume they were bed bugs. It smelled loke mold and mildew. When I notified the front desk, the employee seemed unbothered or alarmed about the issue. I'd even say she had a lite smile on her face. She asked me what I would like to do? Well it's 12 am I need a bed that doesn't have bugs in it. The room I booked was handicap, she advised that there were none available. I toughed the stay out. I'll never stay here again."
"Stayed at this location over news years weekend. Was having a great time until I got bit by something in my room (some sort of bug). Informed the front desk and they said they would have the room inspected and if anything was found they would move rooms if they had the availability. I heard nothing from the front desk. When we came back to our room the beds and room were made up. That evening I proceeded to get bit over 8 more times while sleeping in my bed. I woke up to welts on my skin. I went yet again down to the front desk and showed them my neck & arm. I informed the lady at the front desk of my prior report of being bitten and she asked why I didn't ask to move rooms. I informed her no one had told me they found anything. I asked her to have the manager get in touch with me when they got in. Once the manager got in she stopped me as I was walking through the lobby and asked to speak to me in her office. I showed her the bites on my arm neck. She didn't seemed to concerned and said there wasn't anything they could do to refund me for my stay until they had the room inspected. Got a call on the inspection and suprise suprise "nothing" was found in the room. However, each time I reported the bites I was in my room and reported it right away to the front desk. Be cautious if you are staying here as you may have issues with some sort of bug (bed bugs perhaps) bitting you. Overall experience with the handling of my situation was a joke to say the least!"
"If you're looking for a hotel that doesn't smell like smoke and mildew, this isn't it. Black carpeted floors, three elevator even smells. It appears they may have tried to update the hotel, but it's an dated building. Plenty of parking. They do have breakfast in the morning at no cost, but do know the choices are pork and preferred eggs if you meat. Biscuits, yogurt, cereal and oatmeal and waffles and juice are the other menu choices. Friendly staff. Ice chest is good. The rooms amenities are dated but suitable. This hotel is not close o the beach."
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