Kroger Pharmacy,

110 Promenade Boulevard, Flowood, MS 39232

"I was sent here to fill a prescription from my dogs veterinarian. The vet informed me to have the pharmacy call them to receive the human form of the meds I needed for my dog. Unfortunately the pharmacist would not see me because when the tech saw that the letter head of the prescription said "Veterinary", she kept repeating to me that "this is for dogs". I explained to the tech that the pharmacist would need to call the vet to get the proper med. The pharmacist would not come out to talk to me or gain understanding of the situation. The lack of knowledge and listening skills was very disheartening. I was not expecting the pharmacist and staff to be dismissive and not caring."

"The workers here are so rude & dismissive. If I spoke or treated my customers the way Faith spoke to me today, I wouldn’t be able to even afford prescriptions because I wouldn’t have a job. I’ve never had a good experience there and today was no exception. It baffles me how Kroger hires people in customer service with 0 communication skills. Leaving there and walking into Flowood Drug Company up the road was refreshing!"

"-Prescription was called in at 11:24 am for my 2 year old with an ear infection -Went to pick it up at 4:30(not ready, come back). -Back at 7:30(not ready come back) -I told them I would wait, they told me I had to leave or they would call the police(to get a bottle of ear drops for an ear infection) I can recommend a place less."

"Since the staff has changed, it is horrible service. Came back 2 times due to the prescription not being ready. Just to be told it's not in stock. No call or text. Why do corporations change staff when things are going well I have no idea."

"The techs have been alright the last few times I've gone. They're usually helpful. The main issue is I can never get anyone on the phone, it just rings forever. Probably Kroger, not the techs fault. I bet technical issues... But I need someone to answer. It's hard enough getting meds approved and filled without having to go in person every day just to check on the status of something."