AIS HealthCare

"if anyone has kids or themselves that need a specialty pharmacy. I highly recommend telling them not to send you to Advanced Infusions. For a whole month, I asked them to switch us to Sentara or CVS specialty pharmacy because Advanced Infusions was not in network with our insurance and I was under the impression that they could only get insurance to approve his infusion for one month (based on the case manager named Roman). He kept giving me the go-around the whole time and kept saying in the future he could change us if we needed to instead of changing us when I asked him from the first day he called to the day we got switched. Our son finally got switched to a different one but he switched us to one that is not in-network with his insurance again. This new place has been trying to get his insurance to see what's taking so long. They told me his infusions were approved till April through Advanced Infusions. So not only did Roman lie and say it was only approved for one month, but he also switched us to a pharmacy that has to go back through the whole approval process when I told him not only one but two pharmacies that are in network with his infusions. It's been two weeks since our baby has had his infusions and to say I am beyond aggravated is probably an understatement since I watched my father die due to this disease and know there was a 3-year-old in my dad's family that also passed for the same reason. Without infusions, our 6-MONTH-old baby has no immune system. He depends on infusions to pretty much survive."

"Greedy money hungry company that could care less about patients. I have anthem and Medicare and they accept zero insurance. I was paying $50 A WEEK and still froze my account because I couldn’t pay 5k off in 6 months. Abruptly stopped all services despite me needing the Iv meds to sustain life outside of the hospital. Said I would need an additional $60 copay biweekly to receive my medication. DISGUSTING COMPANY"

"The way they bill should be considered fraud. I have an implanted pump. The pump was paid for by insurance when it was implanted. The medicine, which is replaced every 3 months, is paid for by insurance when it is injected. So tell me how they're allowed to bill a per diem like they're sending a nurse to my house to give me the injection every single day? $120 PER DAY to run MY meds through MY pump, which operates automatically without oversight or intervention. You know what, nevermind, I'm just going to write my senator."

"My Father is Retired and on Social security and his insurance is not in network.. He gets 8MG. PerCC x 20CC every month for his pain pump.. So $3750 for 12months =$45000 a year. He asked them if he didnt have insurance what it would be ? They said with NO INSURANCE IT WOULD BE ONLY $40.00 for the Morphine That's Just Deoplorable and Bad business. It should be a insurance fraud and should be shut down .. What scares me is they pray on the Elderly and people in pain in hopes they will actually pay.. I seriously hope My dad is able to get this bill canceled .. Will someone explain to me how this is legal ? What are we supposed to do ?? . This is just sad ...."

"Awful place to work and deal with. Very high turnover rate. Patty Skelton has no idea how to be a "boss". A ton of strict rules. Not worth the stress!"