Hyatt Place Jackson/Ridgeland
1016 Highland Colony Parkway, Ridgeland, Mississippi, United States
About the Hyatt Place Jackson/Ridgeland
Hyatt Place Jackson/Ridgeland is a stylish and modern lodging institution located at 1016 Highland Colony Parkway in Ridgeland, Mississippi. Offering comfortable and spacious rooms, this hotel is the perfect choice for both business and leisure travelers. Guests can enjoy amenities such as a complimentary hot breakfast, a 24/7 fitness center, and a refreshing outdoor pool. The hotel's convenient location also provides easy access to local attractions, shopping, and dining options. Whether you're visiting for work or relaxation, Hyatt Place Jackson/Ridgeland ensures a memorable and enjoyable stay.
Photos of Hyatt Place Jackson/Ridgeland
1016 Highland Colony Pkwy, Ridgeland, MS 39157, United States
Reviews of Hyatt Place Jackson/Ridgeland
"I have stayed at this location several times. Every time I come it seems to get worse. The front desk person disappears. The restaurant staff are always late getting food out (they are now 20 minutes late getting any breakfast out) and several people are just standing around wondering why they can’t meet their own timeline. The front desk person is in the kitchen being told what to do by some other person. The front desk person is preparing food?!? My room had zero towels. My bed was only partially made. The floors were sticky. The sink had lots of hair in it. I told the front desk/cook about my missing towels. He did not seem to care and just walked away without noting anything. I’m sure I’ll never hear anything about it. Nothing will change. I’ll find a better hotel who actually staffs correctly."
"I’m an airline pilot and I stay here with my crew. This is a lovely hotel in a well developed community called Ridgeland. I know Jackson isn’t the safest or prettiest city so it’s reassuring to stay in a place that I feel secure around lots of cute little restaurants and shops! Also a special shoutout to the front desk man, Jerry. He is so helpful everytime we stay and makes us feel very cared for and accommodated. Thank you for being so helpful, Jerry and taking such good care of us!"
"We expected more for what we paid ($308.64) for 3 days 2 nights and we got disappointments! We stayed here from Sunday 4 pm through Tuesday. As soon as we entered the room i was disappointed already. The window was dirty, the air conditioning unit was very dusty, the bed headboard was dirty you can clearly see the liquid spots/marks that dried out and it wasn’t wiped. The floor was not vacuumed. The bed was poorly made and one of the pillow has crease and hairs (3 strands) on it like it was a used one. Disgusting! The room has no microwave, in every hotel that i stayed there’s always a microwave in the room but this Hyatt Place doesn’t have. The fridge wobble when you open the fridge door, it’s like they just insert the fridge unit in that space and did not secure it properly. The bathroom has a very tight space, we can’t even open our bathroom door all the way, it gets stuck by the shower entrance, though the vanity has a good lighting i was impressed with it but that’s it. LOL Moving on to our last day of stay which is Tuesday. I know check out is at 12 noon but housekeeping knocked my room at 9 in the morning (even if i put sign outside that says “LATER IS BETTER” they still knocked but i didn’t answer cause i was still in bed with my daughter. Next at 11:20 am housekeeping knocked again and when i opened the door her words was “SO ARE WE NOT DOING YOUR ROOM?” with a very rude tone and sass face. My goodness, i have stayed in multiple hotels different state and country, i have never encountered a very very rude housekeeping until i stayed in Hyatt Place, Jackson MS. Again, check out is at 12 noon why do i feel like i have to hurry to get out of my room when it was not even 12 noon yet? Overall stay was terrible. If i have to go back to the area for work/leisure again, i will never stay in this hotel again. Never! To the Management of this hotel, please up your standards in terms of your housekeeping employees and room cleanliness and make sure it meets the price that your guests paid."
"These rooms are large and could be decent rooms if they had housekeeping staff! First room they put me in was 304. The door retractor is broken, the room did not have large towels, and the shower was still very much dirty. The room they moved me to, Room 400, was not any better. It lacked wash cloths and the toilet seat was dirty. The front desk staff stated they are having issues with housekeeping and they did not even come yesterday at all. There are towels in the hallway on the floor and things just don't seem sanitary. I wanted to stay but I just can't knowing the hotel has not been properly cleaned."
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