Residence Inn by Marriott Jackson Airport/Pearl

"The people at the front desk are some of the nicest workers I have ever met. We had to stay there because of something getting repaired at our home and we had an issue with the insurance company not booking the correct room for our family of 5. Shout out to CONSTANCE for handling it with patience and courteous attitude. She even spoke with the insurance directly to try to resolve the issue for us. The insurance man was very rude and she was still nice and composed ! The breakfast was good each morning and the facility was very clean. My favorite thing is that they are pet friendly! If I could tell the owner anything if I had to say one negative it was that the grass needed to be cut around the building (my dogs are bougie and don't like tall grass and weeds)."

"After a long day of travel, we were warmly greeted by Constance at the front desk. She exhibited a spectacular attitude and was an absolute pleasure to speak with. She quickly got us in a lovely room and we felt right at home. Overall, it was a great experience. As a platinum Marriott member, I was particularly impressed with this location. Bravo!"

"I needed somewhere nice to stay and was given this place by a friend who had stayed and let me just tell you I was floored! The front desk manager Constance I think was her name was amazing! She answered all of my questions I had before I could even answer them she knew the answer to everything and gave me friendly service! The property itself was very nice me and my husband both said it was nice to be able to finally go to a hotel and enjoy our stay and we absolutely did! Please let your staff know we thank them because they made the stay worth it!"

"I stayed at hotel on December 2, 2023 and my experience was absolutely wonderful. I was able to check in after midnight and the desk clerk was expecting me and checked me in quickly. Upon, checkout, the desk clear was extremely professional. For example, I requested a late check out and she checked the system prior to providing me an answer/solution. She offered an apology because she could not accommodate my request but she offered a solution. The room was clean and the bed was comfortable. I will be sure to stay again in the near future. Best place to stay!"

"Fabulous place to stay. Very Clean Rooms, friendly staff. One staff member in particular stands out and that is Sam. I had left a very special cup that my sister gave me as a gift in the fridge. Sam retrieved it for me and made sure that it arrived back in the mail to me safe and sound. He was very kind and courteous to my husband and I during our stay. All of the staff were wonderful!"